Configuration Management Training in Hanoi

Microsoft Endpoint Configuration Manager (MECM) serves as an all-encompassing solution for deploying, managing, and securing devices and applications throughout an enterprise environment.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals aiming to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management strategies.

Upon completing this training, participants will be capable of:

• Installing and configuring the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploying operating systems, applications, and updates across various devices.
• Monitoring compliance and inventory levels utilizing integrated tools and reports.
• Integrating MECM with Intune to facilitate co-management and modern device management practices.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

Ansible Tower serves as the enterprise framework for managing and scaling Ansible automation within complex IT environments.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals aiming to deploy, configure, and operate Ansible Tower as a key component of their enterprise automation strategy.

Upon completing this training, participants will be capable of:

• Installing and configuring Ansible Tower for enterprise deployment.
• Managing users, teams, inventories, and credentials within Tower.
• Launching and monitoring playbooks via job templates and workflows.
• Safeguarding and scaling Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises centered on the deployment, management, and security of Tower infrastructure.

Customization Options

• To request a customized training session tailored to your organization’s automation infrastructure, please contact us to arrange it.

Ansible Automation serves as a robust framework for managing large-scale IT automation, configuration management, and deployment processes.

This instructor-led live training, available either online or onsite, is designed for intermediate-level DevOps professionals seeking to design, develop, and maintain sophisticated Ansible automation solutions while integrating them into broader IT operations.

Upon completion of this training, participants will be capable of:

• Developing custom Ansible modules and plugins.
• Constructing complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrating Ansible with APIs and version control systems.
• Organizing content through the use of Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Practical application of the Ansible Automation Platform within simulated enterprise scenarios.
• Guided exercises centered on the development, integration, and testing of Ansible content.

Customization Options

• For training tailored to your specific Ansible use cases, please contact us to make arrangements.

This instructor-led, live training in Hanoi (online or onsite) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool used to automate infrastructure provisioning, configuration, and management across servers and environments.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level system administrators who wish to use Puppet to automate system configuration in a Master-Client environment.

By the end of this training, participants will be able to:

• Install and configure Puppet on master and client systems.
• Write and apply Puppet manifests to manage configuration.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and ordering in Puppet manifests.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

The Managing Configuration with Ansible course provides system administrators with practical methods for automating Linux and Unix environments. It covers the fundamental concepts of Ansible playbooks, roles, inventory management, and variable-driven setups. The content explores proven techniques for YAML syntax, conditional logic, vault encryption, and rolling update strategies. This training enables professionals to standardize deployment workflows and eliminate configuration drift across complex server infrastructures.

This instructor-led live training in Hanoi (online or onsite) targets DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Hanoi (online or onsite) is designed for system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructure.

By the end of this training, participants will be able to:

• Set up Foreman to automate system provisioning and configuration.
• Install Katello to implement its content management features for creating, organizing, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Hanoi (online or onsite) targets system administrators who aim to leverage Microsoft SCCM for managing their IT infrastructures.

Upon completing this training, participants will be able to:

• Leverage the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Execute advanced application deployment and troubleshooting procedures.

SaltStack (often referred to as Salt) is an open-source, Python-based configuration management tool designed to automate the provisioning of both hardware and software within IT environments. It is widely recognized for its capabilities in orchestration across cloud and operational IT settings.

During this instructor-led live training session (available either onsite or remotely), participants will gain practical experience in deploying SaltStack. Through hands-on exercises, learners will explore the setup, configuration, provisioning, optimization, and troubleshooting of server collections within a simulated cloud environment.

Upon completion of this course, participants will be equipped to:

• Install and configure SaltStack
• Automate infrastructure-related administrative tasks
• Provision and manage new code and application packages
• Design reusable configuration templates
• Leverage SaltStack for system monitoring
• Formulate strategies to enhance infrastructure efficiency
• Troubleshoot issues within SaltStack and its surrounding environment

Audience

• System administrators
• DevOps engineers

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• For customized training requests, please reach out to us to make arrangements.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets originating from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring that customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators who aim to migrate from cloud-based helpdesk platforms to a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be capable of:

• Installing Zammad via packages or Docker with PostgreSQL.
• Configuring email, chat, and API channels to ingest tickets.
• Designing workflows, escalation paths, and SLA timers.
• Establishing role-based access controls, groups, and organizations.
• Integrating with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange the details.