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Duration 14 hours
Course Outline
Introduction to Chatbots
- Defining chatbots and their role
- The history and evolution of chatbot technology
- Key use cases and industry applications
Getting Started with Dialogflow
- Creating and setting up a Dialogflow account
- Overview of the Dialogflow interface
- Building your first chatbot application
Designing Chatbot Conversations
- Understanding intents and entities in NLP
- Constructing logical conversation flows
- Customizing responses for user engagement
Enhancing Chatbot Functionality
- Integrating with external APIs for expanded capabilities
- Adding rich media elements (images, buttons, carousels)
- Implementing context and follow-up intents
Introduction to Microsoft Azure Bot Service
- Setting up an account for Azure Bot Service
- Overview of the Azure Bot Service interface
- Developing a chatbot with minimal coding effort
Deploying and Managing Chatbots
- Publishing chatbots to various channels (web, mobile, social media)
- Tracking and monitoring chatbot interactions
- Refining performance based on user feedback and analytics
Case Studies and Real-World Applications
- Examples of successful chatbot implementations
- Key insights from real-world deployment experiences
- Emerging trends in the future of chatbot technology
Summary and Next Steps
Requirements
- Basic computer literacy
- An interest in AI and chatbot technologies
Target Audience
- Beginners with no prior coding experience
- Business professionals seeking automation solutions
- Tech enthusiasts eager to explore AI applications
Testimonials (2)
the tips and recommended prompts that we can take away from this training
Lee Mei Lin - ST Engineering IHQ Pte Ltd
Course - InVideo AI: Creating Engaging Short-Form Videos
use of proper and effective prompt