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Course Outline

Introduction to Chatbots

  • Defining chatbots and their role
  • The history and evolution of chatbot technology
  • Key use cases and industry applications

Getting Started with Dialogflow

  • Creating and setting up a Dialogflow account
  • Overview of the Dialogflow interface
  • Building your first chatbot application

Designing Chatbot Conversations

  • Understanding intents and entities in NLP
  • Constructing logical conversation flows
  • Customizing responses for user engagement

Enhancing Chatbot Functionality

  • Integrating with external APIs for expanded capabilities
  • Adding rich media elements (images, buttons, carousels)
  • Implementing context and follow-up intents

Introduction to Microsoft Azure Bot Service

  • Setting up an account for Azure Bot Service
  • Overview of the Azure Bot Service interface
  • Developing a chatbot with minimal coding effort

Deploying and Managing Chatbots

  • Publishing chatbots to various channels (web, mobile, social media)
  • Tracking and monitoring chatbot interactions
  • Refining performance based on user feedback and analytics

Case Studies and Real-World Applications

  • Examples of successful chatbot implementations
  • Key insights from real-world deployment experiences
  • Emerging trends in the future of chatbot technology

Summary and Next Steps

Requirements

  • Basic computer literacy
  • An interest in AI and chatbot technologies

Target Audience

  • Beginners with no prior coding experience
  • Business professionals seeking automation solutions
  • Tech enthusiasts eager to explore AI applications
 14 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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