Course Outline

Understanding AI and Machine Learning

  • What is AI and how is it defined?
  • Machine Learning as a subset of AI
  • Types of AI: weak, strong, generative, supervised, unsupervised

AI in Practice Across the Organization

  • Where AI/ML currently exists in business functions
  • Automation, decision support, customer service, and analytics
  • Use cases in HR, finance, operations, and compliance

Common Governance Challenges

  • Conflicts with the Data Protection Principles
  • Lawfulness, fairness, and transparency in automated decision-making
  • Accuracy, data minimization, and storage limitations

Foundations in Information and Data Management

  • Information and records management in AI contexts
  • The importance of metadata and audit trails
  • Maintaining data quality and integrity for training datasets

Approaching Information Governance Challenges

  • Designing governance controls for AI/ML pipelines
  • Human oversight and explainability
  • Building cross-functional governance teams

Conducting DPIAs for AI/ML

  • Legal requirement and purpose of DPIAs
  • Steps to assess proposed AI/ML implementations
  • Documenting risk assessments, mitigations, and justifications

Governance Frameworks and Risk Management

  • Overview of AI-specific governance frameworks
  • ISO, NIST, ICO, and OECD approaches
  • Risk registers and policy documentation

Culture, Integration, and Related Frameworks

  • Embedding a culture of responsible AI use
  • Linking AI governance with cybersecurity, ethics, and ESG policies
  • Continuous improvement and monitoring

Summary and Next Steps

Requirements

  • An understanding of organizational information governance policies
  • Familiarity with data protection or privacy regulations
  • Some exposure to AI or machine learning concepts is helpful

Audience

  • Information governance professionals
  • Data protection officers and compliance managers
  • Digital transformation or IT governance leads
 7 Hours

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