Course Outline
Foundations, Social Engineering, and the Workplace Context
Core Cybersecurity Concepts for Staff
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Overview of threats: Defining cybersecurity and explaining why every employee plays a critical role.
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Digital hygiene and credential management: Developing strong passwords, utilizing password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen protocols: Ensuring physical information security within office spaces.
Phishing and Social Engineering – Detecting Threats
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The psychological aspects of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, hidden links, and malicious attachments through exercises based on real-world examples.
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Additional attack vectors: Covering vishing (voice phishing) and smishing (SMS phishing).
Securing Remote and Mobile Work
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Network security: Explaining the risks of public Wi-Fi networks (such as in cafes or trains) and demonstrating proper VPN usage.
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Device security: Implementing disk encryption, enforcing screen locks, and avoiding the use of unknown USB drives.
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Bring Your Own Device (BYOD) guidelines: Establishing rules for using personal smartphones for business and maintaining data separation.
Tools, Regulations, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data exchange: Managing file and folder permissions in OneDrive and SharePoint, specifically avoiding "anyone with the link" access.
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Collaboration and communication: Secure utilization of Microsoft Teams, including managing external guest invitations and controlling shared files.
GDPR and Personal Data Protection in Action
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Data classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Identifying common errors that lead to personal data breaches, such as emailing the wrong recipient or neglecting to use BCC.
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Data sharing and disposal: Adhering to rules for securely transferring information to third parties and permanently deleting documents.
Managing Security Incidents
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Recognizing incidents: Defining what constitutes a breach, including lost devices, ransomware infections, or accidental clicks on phishing links.
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Reporting mechanisms: Clarifying who to notify and the required timeframe, highlighting the roles of the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer.
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Essential response steps: Isolating affected devices from the network, maintaining composure, and strictly avoiding DIY "fixes" or the deletion of evidence.
Requirements
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Proficiency in basic computer operations and web browsing.
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Routine engagement with standard office tools, including email, messaging applications, and document management.
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Specialized IT expertise is not a prerequisite; all technical concepts are presented through the perspective of business value and everyday processes.
Target Audience
- Office and administrative staff, as well as mid-level managers across all departments.
- Strongly recommended for hybrid or fully remote workforce members.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
