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Course Outline
Introduction to ISO 10012:2003
- Purpose and background of the standard.
- Relationship to ISO 9001 and ISO/IEC 17025.
- Application in manufacturing, laboratories, and regulated industries.
Scope, Definitions, and General Principles
- Key terms and definitions in measurement management.
- Understanding metrological confirmation.
- General system principles and risk-based approaches.
Management Responsibility
- Commitment to measurement management.
- Organizational roles and responsibilities.
- Planning, objectives, and continual improvement.
Resource Management
- Personnel competence and training.
- Infrastructure, equipment, and environmental conditions.
- Support systems and external service providers.
Measurement Process and Equipment Control
- Control of measuring equipment.
- Calibration, verification, and traceability.
- Documentation of measurement procedures.
Measurement Data and Records
- Maintaining reliable and secure measurement records.
- Data evaluation and analysis.
- Handling nonconforming equipment or data.
Auditing and Improving the Measurement System
- Internal audits of the measurement management system.
- Management review processes.
- Corrective actions and continuous improvement planning.
Summary and Next Steps
Requirements
- A foundational understanding of quality assurance or quality management systems.
- Practical experience with measurement, calibration, or metrology processes.
- Familiarity with ISO-based standards is beneficial but not mandatory.
Target Audience
- Quality managers and engineers.
- Metrology and calibration professionals.
- Compliance and regulatory officers.
14 Hours
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