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 Duration 14 hours

Course Outline

Introduction to OpenUEM

  • Overview of endpoint management features and OpenUEM's capabilities
  • Grasp the concepts of endpoint lifecycle and management strategies
  • Set up the lab and prepare the test environment

OpenUEM Installation & Configuration

  • Install OpenUEM server components
  • Deploy agents to Windows, macOS, and Linux devices
  • Configure network and security parameters

Endpoint Enrollment & Organization

  • Register endpoints within the OpenUEM console
  • Group and structure devices for streamlined management
  • Establish roles and permissions for administrators

Foundamentals of Device Management

  • Deploy software and updates to managed devices
  • Set up policies and compliance configurations
  • Monitor device health and activity levels

Patch Management & Automation

  • Schedule updates and automate patch deployment
  • Test and verify software deployment processes
  • Apply best practices for endpoint security and compliance

Reporting & Troubleshooting

  • Create reports on device status and activity
  • Address common endpoint issues through basic troubleshooting
  • Integrate monitoring alerts for proactive management

Capstone Lab & Practical Exercises

  • Hands-on lab: enrolling devices, deploying updates, and monitoring endpoints
  • Scenario-based tasks to consolidate learning
  • Review and discussion of lab outcomes

Summary and Next Steps

Requirements

  • A solid grasp of fundamental IT support principles
  • Practical experience with endpoint devices and operating systems
  • Basic knowledge of networking and device configuration

Target Audience

  • IT support teams
  • Technical helpdesk specialists
  • Entry-level system administrators

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Price per participant

Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

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