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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the critical role of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its significance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Assessment quiz

  • Hands-on exercises

2. UAT Components

  • Test environments (including descriptions, typical challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structural organization)

  • Defects (definitions, reporting protocols, and prioritization strategies)

  • Assessment quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the phases involved in UAT preparation

Content:

  • Establishing UAT scope and testing objectives

  • Identifying key stakeholders and defining roles

  • Setting up the test environment and preparing test data

  • Defining entry and exit criteria

  • Practical exercise

  • Assessment quiz

  • Q&A session

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Coordinating with development teams

Content:

  • The process of executing tests

  • Documenting test results and defects

  • Effective communication and collaboration

  • Managing testing cycles

  • Assessment quiz

  • Q&A session

5. UAT Completion and Reporting

Learning Objectives:

  • Setting success criteria

  • Compiling the final report

Content:

  • Completion benchmarks

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Assessment quiz

  • Q&A session

6. Tools and Templates

Learning Objectives:

  • Gaining familiarity with UAT tools

  • Utilizing templates efficiently

Content:

  • Overview of standard tools (including Jira for testing, Excel templates, TestRail, and HP ALM)

  • Template examples for test cases, defects, and reports

  • Practical exercise: conducting a UAT cycle using the introduced tools

  • Assessment quiz

  • Q&A session

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Common obstacles (such as communication gaps and environment issues)

  • Industry best practices

  • Preventing typical UAT pitfalls

  • Assessment quiz

  • Q&A session

8. Review and Final Discussion

Learning Objectives:

  • Revisiting course material to reinforce key concepts

Content:

  • Key takeaways and summary

  • Final evaluation

  • Q&A session

Requirements

A laptop with internet connectivity

Participants are encouraged to have a general grasp of the business processes, applications, or systems they use.

No knowledge of programming, software development, or advanced technical concepts is necessary.

Target Audience: Business application users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working closely with business functions.

 14 Hours

Number of participants


Price per participant

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