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Duration 7 hours
Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center and its underlying architecture.
- Techniques for connecting to and managing Windows workstations.
- Clarification of roles and capabilities specific to workstation management.
PowerShell Essentials for Technicians
- Exploration of the PowerShell interface, syntax, and execution policies.
- Utilizing Cmdlets and pipelines for foundational workstation management tasks.
- Development and execution of basic PowerShell scripts.
Remote Administration and Automation
- Managing remote workstations using PowerShell Remoting.
- Executing remote commands via the Windows Admin Center interface.
- Handling sessions, credentials, and critical security considerations.
Utilizing WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Retrieving system information from remote computers.
- Automating system configurations and updates through WMI/CIM.
Integration with Intune and Autopilot (User View)
- Introduction to Intune and Autopilot for workstation deployment and policy enforcement.
- Verifying device compliance and configuration settings.
- Performing end-user level troubleshooting and generating reports.
Hands-on Lab: Remote Administration Scenarios
- Deploying PowerShell scripts to collect remote system data.
- Automating processes for updates, restarts, and diagnostics.
- Validating connectivity and resolving PowerShell Remoting issues.
Best Practices and Security Protocols
- Maintaining secure connections and managing user permissions.
- Identifying common pitfalls and applying troubleshooting techniques.
- Optimizing performance for remote management workflows.
Conclusion and Recommended Next Steps
Requirements
- A solid understanding of Windows operating systems and workstation environments.
- Practical experience in routine computer support or IT operations.
- Basic proficiency with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service personnel.
- Technical professionals responsible for workstation management.
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
