Hotel Nikko Hai Phong

Number 1 , Waterfront City, Hai Phong, Vietnam

Mercure Hai Phong

Number 12, Lach Tray, Hai Phong, Vietnam

Pullman Hai Phong Grand Hotel

Number 12, Tran phu, Hai Phong, Vietnam

Wink Hotel

Number 135, Dien Bien Phu, Hai Phong, Vietnam

Explore Our Courses

ITSM Fundamentals (ITIL 4-Based)

 14 Hours

This instructor-led, live training in Hai Phong (online or onsite) is aimed at intermediate-level IT professionals and ICT service managers who wish to understand and apply ITSM fundamentals and practices based on ITIL 4.

By the end of this training, participants will be able to:

  • Understand key concepts and structure of ITIL 4.
  • Apply service design and architecture practices aligned with ITIL 4 principles.
  • Implement effective delivery and sustainability of ICT services.
  • Evaluate real-world cases and simulate ITSM practices.
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ITIL® Foundation V5

 14 Hours

The ITIL® 5 Foundation course is designed for professionals working in IT, digital or business roles who need a clear understanding of service management principles.

It is suitable both for individuals new to ITIL and for those familiar with earlier versions who want to update their knowledge.

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Last Updated:

Provisional Upcoming Courses (Require 5+ participants)

ITIL® Foundation V5

2026-04-13 09:30
14 hours
Mercure Hai Phong
203,240,236 VND (Online)
203,240,236 VND (Classroom)

ITIL® Foundation V5

2026-04-27 09:30
14 hours
Pullman Hai Phong Grand Hotel
203,240,236 VND (Online)
203,240,236 VND (Classroom)

ITIL® Foundation V5

2026-05-11 09:30
14 hours
Wink Hotel
203,240,236 VND (Online)
203,240,236 VND (Classroom)

ITSM Fundamentals (ITIL 4-Based)

2026-05-25 09:30
14 hours
Hotel Nikko Hai Phong
203,240,236 VND (Online)
203,240,236 VND (Classroom)

ITSM Fundamentals (ITIL 4-Based)

2026-06-08 09:30
14 hours
Mercure Hai Phong
203,240,236 VND (Online)
203,240,236 VND (Classroom)

Other regions in Vietnam

Other Countries

These courses are also available in other countries

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