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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying core customer needs
  • Conducting market and competitor analysis
  • Estimating market size based on customer problems or needs
  • User segmentation and persona creation
  • Establishing product vision, purpose, and strategy
  • Prioritization based on value and effort
  • Mapping value and defining desired outcomes

2. Building the Product

  • User-centered design (UX/UI)
  • Iterative and incremental development with cross-functional teams (Scrum)
  • Managing backlogs and crafting user stories
  • Early-stage validation techniques (MVP, experiments)
  • Defining key product metrics
  • Practical Design Thinking workshop
  • Leadership prompt engineering (applying AI to products)
  • Data-informed design processes
  • Service design blueprint (service mapping)
  • Expert-led session on backlog management and prioritization

3. Launching the Product to Customers

  • Release planning and roadmap management
  • Developing go-to-market strategies
  • Customer onboarding and post-launch experience measurement
  • Capturing feedback from production environments
  • Aligning with marketing and sales teams
  • Constructing product funnels and monitoring dashboards

4. Realizing Value

  • Key product metrics (NPS, DAU, retention, etc.)
  • Monetization and pricing strategies
  • Funnel analysis
  • Customer value assessment (LTV, CAC, ROI)
  • Data-driven iteration cycles
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Product Profit & Loss (P&L)
  • Developing a robust business case

Wrap-up and Next Steps

Requirements

  • A solid grasp of core banking operations
  • Hands-on experience in digital product development
  • Basic familiarity with fundamental AI concepts

Target Audience

  • Product managers within the banking industry
  • Leaders driving digital transformation initiatives
  • Banking experts engaged in AI-driven product design

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Provisional Upcoming Courses (Require 5+ participants)

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