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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Distinguishing what AI is from what it is not
- Core concepts: automation, machine learning, and natural language processing
- Illustrative examples of AI tools applied in routine business functions
AI Applications in Professional Settings
- Advantages of AI in administrative and analytical workflows
- Popular AI-driven productivity tools (including ChatGPT, Copilot, and Bard)
- Real-world case studies in finance, logistics, and management support
Practical Implementation of ChatGPT
- Drafting professional emails and formal reports
- Condensing key information and producing meeting minutes
- Facilitating brainstorming and idea generation through strategic prompting
Leveraging Microsoft Copilot for Efficiency
- Connecting Copilot with Microsoft 365 suites (Word, Excel, Outlook)
- Streamlining document generation and data analysis processes
- Enhancing collaborative efforts during meetings and presentations
Automation Strategies and Prompt Engineering
- Crafting precise prompts to elicit accurate AI responses
- Developing automation workflows using plain-language instructions
- Workflow demonstrations for routine administrative duties
Ethical AI Utilization and Data Security
- Recognizing AI constraints to prevent over-reliance
- Managing confidential data and safeguarding privacy
- Adhering to ethical AI standards and corporate policies
Interactive Practical Sessions
- Role-play tasks utilizing ChatGPT and Copilot
- Group activities focused on spotting automation potential
- Developing a plan for the responsible adoption of AI in daily tasks
Recap and Future Directions
Requirements
- Familiarity with standard office software and digital platforms
- Experience in routine digital communication within the workplace
- A genuine interest in leveraging technology to enhance efficiency
Target Audience
- Non-technical and business professionals (including finance, logistics, administration, and trading sectors)
- Supervisors and team leaders
- Individuals aiming to implement AI tools with both safety and efficiency in mind
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation