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Course Outline

Introduction to Artificial Intelligence

  • Defining what AI is and what it is not.
  • Core concepts: automation, machine learning, and natural language processing.
  • Examples of AI tools commonly used in daily business operations.

AI in the Workplace

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  • Advantages of integrating AI into administrative and analytical tasks.
  • Overview of popular productivity-enhancing AI tools (ChatGPT, Copilot, Bard, etc.).
  • Case studies demonstrating AI applications in finance, logistics, and management support.

Practical Use of ChatGPT

  • Drafting professional emails and comprehensive reports.
  • Summarizing complex information and generating meeting notes.
  • Brainstorming and idea generation using strategic prompts.

Using Microsoft Copilot for Productivity

  • Seamlessly integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook).
  • Automating document creation and performing data analysis.
  • Utilizing collaborative AI assistance during meetings and presentations.

Automation and Prompting Techniques

  • Strategies for writing effective prompts to ensure accurate AI responses.
  • Building automation workflows using plain-language AI prompts.
  • Workflow examples for streamlining repetitive administrative tasks.

Responsible AI Use and Data Privacy

  • Recognizing AI limitations and avoiding excessive reliance on the technology.
  • Managing sensitive data and protecting privacy standards.
  • Ensuring ethical use of AI in alignment with organizational policies.

Hands-on Practice

  • Simulated tasks utilizing ChatGPT and Copilot.
  • Team exercises focused on identifying automation opportunities.
  • Developing an action plan for the responsible adoption of AI in daily operations.

Summary and Next Steps

Requirements

  • Familiarity with basic office applications and online tools.
  • Experience with everyday digital communication in the workplace.
  • A strong interest in boosting productivity through technological solutions.

Target Audience

  • Non-technical staff and business professionals (including finance, logistics, administration, trading, etc.).
  • Managers and team leaders.
  • Professionals looking to adopt AI tools safely and efficiently in their roles.
 7 Hours

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