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 Duration 7 hours

Course Outline

Introduction

  • How Claude operates at the enterprise level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Basics of data handling and guidelines on what not to upload

Projects

  • Setting up Project instructions and knowledge files
  • Organizing context for team efficiency
  • Exercise: Creating a project for a real team process
  • Managing sharing, permissions, and content currency

Skills

  • Understanding Skills and when they outperform long prompts
  • Authoring Skills: instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Packaging a recurring task as a Skill

Artifacts

  • Using Artifacts for documents, tables, web pages, and mini-tools
  • Refining outputs through iterative feedback
  • Exercise: Converting a raw spreadsheet into a chart-based report

Analysis and Quality Control

  • Analyzing files and tabular data
  • Validating figures, sources, and logic
  • Identifying and correcting common error patterns

Team Rollout

  • Establishing naming, versioning, and ownership for shared assets
  • Onboarding colleagues and gathering feedback
  • Developing a 30-day action plan

Requirements

  • Familiarity with chat-based AI assistants
  • Proficiency with standard office tools (documents, spreadsheets, email)
  • No programming background required

Target Audience

  • Business teams and department leaders seeking to leverage Claude for knowledge sharing and workflow standardization
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI advocates

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Testimonials (3)

Provisional Upcoming Courses (Require 5+ participants)

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