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Course Outline

Module 1 – Fundamentals of Generative AI and Prompt Engineering

  • Core concepts and operational mechanisms of generative AI.
  • Definition of prompt engineering and its importance.
  • Structure of an effective prompt.
  • Distinctions between simple and advanced prompts.

Module 2 – Prompt Creation and Application by Work Area

  • Administrative:
    • Drafting documents, reports, and opinion pieces.
    • Standardizing internal and external communications.
  • Relationship Management:
    • Facilitating communication with clients, partners, and internal stakeholders.
    • Generating quick, clear, and personalized responses.
  • Analytical:
    • Supporting decision-making through data analysis and simulated scenarios.
    • Extracting insights from reports.
  • Automation:
    • Organizing and streamlining repetitive tasks.
    • Building automated workflows using chained prompts.
  • Specialized:
    • Generating legal, commercial, technical, and analytical content.

Module 3 – Best Practices and Limitations

  • Prompt adjustments and refinements.
  • Avoiding generic or inaccurate responses.
  • Identifying AI biases and limitations.

Module 4 – Ethics, Privacy, and Responsibility

  • Safe and responsible AI usage in corporate contexts.
  • Managing sensitive data and confidential information.
  • Internal guidelines and compliance requirements.

Summary and Next Steps

Requirements

  • Familiarity with workplace processes.
  • Experience using digital communication tools.
  • Basic understanding of data-driven decision-making.

Audience

  • Corporate professionals.
  • Team leaders.
  • Administrative and analytical staff.
 8 Hours

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