Prompt Engineering for Customer Support and Chatbots Training Course

Vertex AI offers sophisticated tools for fine-tuning large models and managing prompts, empowering developers and data teams to enhance model accuracy, streamline iteration workflows, and ensure rigorous evaluation through built-in libraries and services.

This instructor-led, live training (available online or onsite) targets intermediate to advanced practitioners seeking to improve the performance and reliability of generative AI applications by leveraging supervised fine-tuning, prompt versioning, and evaluation services within Vertex AI.

Upon completing this training, participants will be able to:

• Apply supervised fine-tuning techniques to Gemini models in Vertex AI.
• Implement prompt management workflows that include versioning and testing.
• Leverage evaluation libraries to benchmark and optimize AI performance.
• Deploy and monitor enhanced models in production environments.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs utilizing Vertex AI fine-tuning and prompt tools.
• Case studies focused on enterprise model optimization.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

This instructor-led, live training in Vietnam (online or onsite) is designed for advanced-level AI engineers, developers, and data analysts seeking to master prompt engineering strategies to maximize the effectiveness of DeepSeek LLM in real-world applications.

Upon completion of this training, participants will be able to:

• Create advanced prompts to enhance AI responses.
• Control and refine AI-generated text for accuracy and consistency.
• Utilize prompt chaining and context management techniques.
• Mitigate biases and improve ethical AI usage in prompt engineering.

Generative AI refers to technology capable of creating new content, such as text documents, reports, and strategic recommendations, driven by structured prompts.

This instructor-led live training is available in online or onsite formats. It targets beginner to intermediate corporate professionals who aim to leverage generative AI and prompt engineering to improve productivity, communication effectiveness, and decision-making capabilities within their work environments.

Upon completion of this training, participants will be able to:

• Comprehend the fundamental concepts of generative AI and prompt engineering.
• Design effective prompts tailored to various business scenarios.
• Incorporate AI tools into administrative, analytical, and specialized workflows.
• Implement best practices for ethical and responsible AI usage in corporate environments.

Course Format

• Interactive lectures and discussions.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To arrange customized training for this course, please contact us to coordinate.

Generative AI is a technology that creates new content such as text, images, and recommendations based on prompts and data.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level healthcare professionals who wish to use generative AI and prompt engineering to improve efficiency, accuracy, and communication in medical contexts.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and prompt engineering.
• Apply AI tools to streamline clinical, administrative, and research tasks.
• Ensure ethical, safe, and compliant use of AI in healthcare.
• Optimize prompts to achieve consistent and accurate results.

Format of the Course

• Interactive lecture and discussion.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Prompt Engineering involves crafting and refining prompts to obtain intended results from large language models.

This instructor-led, live training (available online or on-site) targets beginner-level participants seeking to master foundational prompt design techniques and apply them to everyday tasks.

Upon completing this training, participants will be able to:

• Articulate the importance of prompt engineering and its value-add potential.
• Create clear and effective prompts for a range of simple tasks.
• Utilize basic prompt patterns and templates to enhance output quality.
• Assess and iteratively refine prompts to minimize errors and undesirable responses.

Course Format

• Short, interactive lectures accompanied by live demonstrations.
• Practical, instructor-guided exercises in prompt creation.
• Group discussions with rapid feedback cycles.

Customization Options

• For tailored training arrangements, please reach out to us.

This instructor-led, live training in Vietnam (online or onsite) is tailored for developers and researchers at beginner to advanced levels who wish to craft effective prompts to elicit desired responses from ChatGPT.

Upon completion of this training, participants will be able to:

• Comprehend the core principles of prompt engineering for AI models such as ChatGPT.
• Construct prompts that effectively guide AI to achieve intended results.
• Integrate ethical considerations into the process of crafting prompts.
• Anticipate and adapt to the changing dynamics of AI interactions.

This instructor-led, live training in Vietnam (online or onsite) targets intermediate-level finance professionals and fintech developers who wish to use AI-powered prompt engineering techniques to enhance financial analysis, risk management, and decision-making.

By the end of this training, participants will be able to:

• Understand the fundamentals of prompt engineering in financial applications.
• Leverage AI models for financial forecasting and market sentiment analysis.
• Automate financial reporting and data extraction using AI prompts.
• Develop AI-driven risk assessment models through optimized prompts.
• Ensure compliance and ethical considerations when using AI in finance.

This instructor-led, live training in Vietnam (online or onsite) is tailored for intermediate-level professionals who want to exploit the potential of prompt engineering and few-shot learning to enhance LLM performance for practical applications.

By the end of this training, participants will be able to:

• Understand the principles of prompt engineering and few-shot learning.
• Design effective prompts for various NLP tasks.
• Leverage few-shot techniques to adapt LLMs with minimal data.
• Optimize LLM performance for practical applications.

Prompt engineering has evolved into an essential practical skill that transforms generative AI from a novelty into a dependable engine for content, image, and video creation. This instructor-led training lays the foundation of the discipline before guiding participants through few-shot adaptation techniques and top-tier creative AI platforms. By blending theoretical concepts with hands-on practice, the course features guided exercises in ChatGPT, Microsoft Copilot, Google Gemini, Claude, DALL-E, Stable Diffusion, MidJourney, Leonardo AI, and various multimodal tools—no programming background required. Upon completion, learners will be equipped to produce hyper-realistic text, images, and video assets while seamlessly integrating prompt-driven workflows into their daily operations.

This instructor-led live training in Vietnam (online or onsite) is designed for intermediate-level healthcare professionals and AI developers who wish to leverage prompt engineering techniques to enhance medical workflows, research efficiency, and patient outcomes.

Upon completing this training, participants will be able to:

• Grasp the core principles of prompt engineering within healthcare contexts.
• Apply AI prompts for clinical documentation and patient communication.
• Utilize AI tools to support medical research and literature reviews.
• Improve drug discovery and clinical decision-making through AI-driven prompts.
• Maintain compliance with regulatory and ethical standards in healthcare AI applications.

This instructor-led live training in Vietnam (online or onsite) is designed for advanced-level enterprise AI teams, automation specialists, and business analysts who wish to refine their skills in crafting AI prompts for large-scale business automation and strategic decision-making.

Upon completion of this training, participants will be able to:

• Grasp the significance of prompt engineering in enterprise automation.
• Create sophisticated prompts that optimize AI-assisted decision-making.
• Efficiently automate business workflows using AI-driven methodologies.
• Enhance the precision and dependability of insights generated by AI.
• Maintain compliance, security, and governance standards in AI-powered operations.

This instructor-led, live training in Vietnam (online or onsite) is designed for advanced AI professionals looking to enhance their prompt engineering skills for multimodal AI applications.

By the end of this training, participants will be able to:

• Understand the fundamentals of multimodal AI and its applications.
• Design and optimize prompts for text, image, audio, and video generation.
• Utilize APIs for multimodal AI platforms such as GPT-4, Gemini, and DeepSeek-Vision.
• Develop AI-driven workflows integrating multiple content formats.

This instructor-led live training, available online or on-site, is tailored for intermediate-level marketing and sales professionals who aim to leverage AI prompt engineering for personalized campaigns, customer engagement, and automated sales processes.

By the end of this training, participants will be able to:

• Grasp the fundamentals of AI-driven prompt engineering in marketing and sales contexts.
• Utilize AI to produce high-converting marketing copy and ad creatives.
• Automate customer engagement through AI-generated responses.
• Apply AI to gain data-driven sales insights and forecasting capabilities.
• Integrate AI tools seamlessly into marketing and sales automation workflows.

This instructor-led live training in Vietnam (online or onsite) is designed for beginner to intermediate content creators who wish to leverage AI for storytelling, scriptwriting, and content automation.

Upon completing this training, participants will be able to:

• Grasp the core concepts of AI-driven storytelling.
• Utilize prompt engineering strategies to produce compelling narratives.
• Boost creativity through AI-supported content ideation.
• Apply AI techniques to scriptwriting, article drafting, and marketing copy.
• Craft structured prompts for customized content generation.

Course Customization Options

Format of the Course

By the end of this training, participants will be able to:

This practical course empowers developers with the skills to design effective prompts that enhance the relevance, accuracy, and security of AI-generated content within software engineering workflows.

Delivered by an instructor through live sessions (either online or at your location), this program targets intermediate developers seeking to incorporate prompt engineering strategies into their use of AI coding assistants, code analyzers, and intelligent automation tools.

• Draft precise prompts for tasks involving code generation, review, and optimization.
• Leverage prompt chaining and refinement techniques to boost AI responses during iterative processes.
• Produce structured outputs, including test cases, SQL queries, and documentation, from minimal input data.
• Reduce hallucinations and exert greater control over Large Language Model (LLM) behavior in technical settings.

• Interactive lectures and discussions.
• Extensive exercises and hands-on practice.
• Practical implementation within a live lab environment.

• For customized training arrangements, please contact us directly.