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Duration 7 hours
Course Outline
Discovery Prior to Development
- Understanding why most AI projects fail at the scoping stage.
- Viewing discovery as a core engineering activity.
- Defining time boundaries and exit criteria for the discovery phase.
Analyzing Workflows
- Observing work in its actual operational context.
- Documenting process maps, handoffs, and exception handling paths.
- Conducting interviews with users, managers, and compliance functions.
Validating Use Cases
- Applying filters for feasibility, value, and readiness.
- Scoring an entire portfolio rather than focusing on a single idea.
- Using evidence to reject non-viable use cases.
Value Architecture and Business Justification
- Establishing baselines, defining benefits, and analyzing cost to serve.
- Selecting metrics accepted by finance and audit teams.
- Maintaining a register of risks, compliance issues, and dependencies.
Commitments, Milestones, and Transition
- Defining scope statements, assumptions, and exclusions.
- Establishing stage gates and specific kill criteria.
- Preparing a handover brief for the development team.
Requirements
- Experience in customer-facing technical or delivery positions.
- Knowledge of business processes in at least one industry sector.
- Proficiency with spreadsheets and document creation for modeling and reporting.
Target Audience
- Forward deployed engineers and solution consultants.
- Presales specialists and solution architects.
- Product owners and delivery leads involved in AI projects.
- Transformation leaders evaluating AI portfolios.