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Duration 14 hours
Course Outline
Foundations of Maximo Assignment Manager
- The purpose and core capabilities of Assignment Manager
- Workflow patterns specific to dispatch and supervisory roles
- Interface navigation and essential UI components
Managing Labor Availability
- Establishing labor records and required qualifications
- Monitoring staff availability and tracking absences
- Interpreting labor utilization dashboards and views
Configuring Crafts, Crews, and Shifts
- Defining craft categories and skill hierarchies
- Structuring crew teams and defining composition rules
- Maintaining shift calendars and defining work periods
Work Assignment via GS and Scheduler
- An overview of the Graphical Scheduling and Scheduler toolsets
- Criteria for selecting work orders for assignment
- Ensuring data synchronization across scheduling applications
Executing Daily Planned Schedules
- Dispatching work orders to the appropriate technicians
- Tracking task progress and monitoring status transitions
- Adjusting assignments in response to daily operational needs
Handling Work Blocking, Reassignments, and Exceptions
- Identifying and mitigating conflicting work requests
- Rebalancing tasks following resource fluctuations
- Managing unexpected operational delays or disruptions
Simulating Day-in-the-Shop Scenarios
- Recreating realistic dispatch cycles in a controlled setting
- Distributing workload evenly across labor teams and crews
- Addressing immediate operational priorities as they arise
Hands-on Labs with BART Sample Data
- Utilizing imported BART datasets for practice
- Implementing end-to-end assignment workflows
- Engaging in scenario-driven troubleshooting exercises
Recap and Future Directions
Requirements
- A foundational grasp of maintenance operations
- Practical experience with work management workflows
- Basic knowledge of scheduling principles
Intended Audience
- Forepersons
- Supervisors
- Dispatch personnel
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
