Get in Touch

Course Outline

Conceptual Foundation

  • The Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and Suggestion Systems
  • Kaizen and Competition
  • Process-Oriented vs. Result-Oriented Management

East-West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

TQC as a Pathway to Kaizen

  • Quality Control — Quality of Management
  • Quality Control Methods: Comparing Japan and the West
  • Adhering to the PDCA Cycle
  • Bottom-Up Kaizen

Practical Implementation

  • Management-Driven Kaizen
  • Kaizen Infrastructure
  • Team-Driven Kaizen
  • Individual-Led Kaizen

Management Strategies

  • Cross-Functional Management
  • Policy Deployment (Hoshin Kanri)
  • Quality Department Deployment
  • Total Productive Maintenance

Problem-Solving Frameworks

  • Problems in Management
  • Kaizen Activities and Labor Relations
  • Labor Relations: Enemies or Allies?
  • Promises from Top Management

Transforming Organizational Culture

  • Customers as the Final Arbiters of Quality
  • Supplier Relationships Changing Corporate Culture: Challenges Facing the West.

Case Studies

Requirements

None.

 7 Hours

Number of participants


Price per participant

Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

Related Categories