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Course Outline
Conceptual Foundation
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs. Result-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Measurement
TQC as a Pathway to Kaizen
- Quality Control — Quality of Management
- Quality Control Methods: Comparing Japan and the West
- Adhering to the PDCA Cycle
- Bottom-Up Kaizen
Practical Implementation
- Management-Driven Kaizen
- Kaizen Infrastructure
- Team-Driven Kaizen
- Individual-Led Kaizen
Management Strategies
- Cross-Functional Management
- Policy Deployment (Hoshin Kanri)
- Quality Department Deployment
- Total Productive Maintenance
Problem-Solving Frameworks
- Problems in Management
- Kaizen Activities and Labor Relations
- Labor Relations: Enemies or Allies?
- Promises from Top Management
Transforming Organizational Culture
- Customers as the Final Arbiters of Quality
- Supplier Relationships Changing Corporate Culture: Challenges Facing the West.
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company