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Duration 21 hours
Course Outline
Module 1: Introduction and Core Fundamentals
- Overview of Microsoft Intune and Endpoint Manager
- Integration with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management strategies
- Core concepts: devices, applications, data, and users
- Intune architecture, role definitions, and licensing models
Module 2: Identity and Access Management
- Key concepts of Microsoft Entra ID and Azure AD
- Directory synchronization from AD to Entra ID via Azure AD Connect
- Device join mechanisms: Azure AD Join and Hybrid AD Join
- Defining roles, groups, and permissions within Intune
- Implementing Conditional Access and its synergy with Intune
Module 3: Device Enrollment Strategies
- Enrollment techniques for Windows, iOS, Android, and macOS
- Windows Autopilot: core concepts, profile design, and processing
- Automated enrollment using Apple DEP and Android Zero-touch
- Distinguishing between personal (BYOD) and corporate device management
- Differentiating MDM (Mobile Device Management) from MAM (Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Establishing device compliance standards
- Setting up configuration policies and profiles
- Applying device restrictions and security controls
- Formulating App Protection Policies
- Linking Conditional Access policies to compliance status
Module 5: Application Management
- Application categories in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Processes for deploying, installing, updating, and removing applications
- Safeguarding application data
- Managing application policies in relation to corporate data
- Handling license assignments and management
Module 6: Updates and Patch Management
- Integrating Windows Update for Business with Intune
- Defining feature and quality update policies
- Utilizing deployment ring models
- Tracking and monitoring update status
- Developing update strategies for corporate environments
Module 7: Security and Protection Frameworks
- Enhancing security via Microsoft Defender for Endpoint and Intune integration
- Applying Microsoft security baselines and templates
- Implementing threat protection measures such as antimalware and firewall settings
- Managing device encryption through BitLocker and encryption policies
- Overseeing certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Analyzing dashboards and default reports
- Interpreting logs and diagnostics for issues like enrollment errors and policy management
- Leveraging Intune support and troubleshooting utilities
- Utilizing administration portals, including the device and company portals
- Configuring alerts and notification systems
Module 9: Advanced Scenarios and Integrations
- Implementing co-management with Configuration Manager
- Managing existing devices without re-enrollment (Autopilot)
- Connecting with broader Microsoft services like Defender, Azure, and Copilot
- Automating tasks using PowerShell and Graph API
- Developing governance strategies for enterprise-scale structures
- Applying best practices for system design and implementation
Summary and Next Steps
Requirements
- Solid comprehension of Microsoft 365 and Azure environments
- Practical experience in Windows or mobile device management
- Working knowledge of organizational IT security principles
Target Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for enterprise devices and security policies
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues
