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Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Definition of billing and revenue management
- Significance of billing and revenue management in business contexts
- Overview of Oracle BRM
- Navigation within Oracle BRM
- User setup and role assignment
Billing Process Management
- Categories of billing processes
- The lifecycle of a billing process
- Configuration of billing parameters
- Management of billing operations
- Payment processing techniques
- Automation and workflow integration
Revenue Management
- Analysis of revenue streams
- Critical role of revenue management in telecom
- Pricing strategies and rating mechanisms
- Administration of revenue streams
- Principles of revenue recognition
- Implementation of revenue recognition policies
- Utilization of reports to monitor revenue performance
- Development of custom reports and dashboards
Advanced Features and Optimization
- Administration of customer accounts and profiles
- Resolution of customer inquiries and issues
- Definition and management of products and services
- Configuration of product catalogs and bundles
- Integration of Oracle BRM with ERP and CRM systems
- Facilitating seamless data exchange between systems
- Safeguarding data security in billing and revenue management
- Adherence to industry standards and regulatory requirements
- Performance optimization strategies
Customization and Best Practices
- Tailoring user interfaces and workflows
- Extending functionality through add-ons and plugins
- Adoption of best practices for billing and revenue operations
- Common challenges and their solutions
- Accessing Oracle support resources
Summary and Next Steps
Requirements
- Foundational knowledge of Oracle applications
- Familiarity with billing and revenue management procedures
Target Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (2)
good explanation on each points and provide assignment for practices.
Piseth Ben - ACLEDA Bank Plc.
Course - Oracle Database 19c: SQL Tuning Workshop
Greg was very patient and helpful