Get in Touch

Course Outline

Introduction to Oracle Communications Billing and Revenue Management

  • Definition of billing and revenue management
  • Significance of billing and revenue management in business contexts
  • Overview of Oracle BRM
  • Navigation within Oracle BRM
  • User setup and role assignment

Billing Process Management

  • Categories of billing processes
  • The lifecycle of a billing process
  • Configuration of billing parameters
  • Management of billing operations
  • Payment processing techniques
  • Automation and workflow integration

Revenue Management

  • Analysis of revenue streams
  • Critical role of revenue management in telecom
  • Pricing strategies and rating mechanisms
  • Administration of revenue streams
  • Principles of revenue recognition
  • Implementation of revenue recognition policies
  • Utilization of reports to monitor revenue performance
  • Development of custom reports and dashboards

Advanced Features and Optimization

  • Administration of customer accounts and profiles
  • Resolution of customer inquiries and issues
  • Definition and management of products and services
  • Configuration of product catalogs and bundles
  • Integration of Oracle BRM with ERP and CRM systems
  • Facilitating seamless data exchange between systems
  • Safeguarding data security in billing and revenue management
  • Adherence to industry standards and regulatory requirements
  • Performance optimization strategies

Customization and Best Practices

  • Tailoring user interfaces and workflows
  • Extending functionality through add-ons and plugins
  • Adoption of best practices for billing and revenue operations
  • Common challenges and their solutions
  • Accessing Oracle support resources

Summary and Next Steps

Requirements

  • Foundational knowledge of Oracle applications
  • Familiarity with billing and revenue management procedures

Target Audience

  • Billing managers
  • Revenue managers
  • System administrators
  • Business analysts
 14 Hours

Number of participants


Price per participant

Testimonials (2)

Provisional Upcoming Courses (Require 5+ participants)

Related Categories