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Duration 7 hours
Course Outline
Understanding Self and Others
- Recognizing that requesting attendance at a meeting implies imposing your priorities on others
- Exploring what drives our behavior
- Assessing awareness of how our actions impact others: Do they always respond as we expect or as appropriate? If not, what is the underlying reason…?
Meeting Management Process
- Determining the necessity of a meeting; evaluating alternatives; assessing if any alternative is superior
- Steps for calling, managing, and preparing for meetings:
- Drafting a meaningful agenda that includes meeting objectives, topics, and suggested timings
- Inviting only essential participants – excluding unnecessary attendees
- Conducting the meeting: allowing relevant contributions (while distinguishing between relevant and irrelevant points); sticking to the agenda; maintaining time discipline
- Generating outputs: not necessarily detailed minutes, but at minimum, clear action points
- Scheduling follow-up meetings if required
Participating in Meetings
- Assessing the need to attend every meeting invitation
- Determining criteria for deciding whether to attend or decline
- Identifying valid reasons for declining an invitation
- Exploring other permissible actions during a meeting regarding attendees, subject matter, and timing
Other Personal Efficiency and Time Management Topics
- Setting and adhering to personal and professional objectives
- Work Prioritization
- Determining which tasks need to be completed
- Prioritizing these activities effectively
- Time Imposed by Others: Are staff and colleagues working for you, or are you working for them…?
- Time Thieves: Identifying other factors that steal time and strategies to address them
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities: such as procrastination…
- Other factors…
- Effective Delegation
- Assertiveness: Seeking compromise; learning to say “no” effectively
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.