Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Records Administration
- The definition of records administration and its significance
- Key terminology: records, archives, and information assets
- Core principles of effective records governance
Regulatory Frameworks and Compliance
- Public records laws and retention mandates
- Auditing procedures and legal holds
- ISO 15489 and other international standards
Records Lifecycle Management
- Phases of creation, classification, storage, retention, and disposal
- Metadata management and traceability
- Protocols for archiving and secure destruction
Classification and Retention Scheduling
- Creating classification schemes
- Establishing retention rules based on legal, fiscal, and operational needs
- Review cycles and exception handling
Digital Records and Automation
- Electronic Document and Records Management Systems (EDRMS)
- Digitization processes and metadata tagging
- Leveraging automation for compliance and efficiency
Change Management and Adoption
- Training staff on new procedures
- Engaging leadership and change champions
- Developing internal policies and user guides
Practical Exercises and Review
- Case study: mapping a records lifecycle for a government department
- Hands-on: drafting a retention schedule
- Common pitfalls and lessons learned
Summary and Next Steps
Requirements
- Knowledge of organizational documentation practices.
- Experience with information handling or archiving processes.
- Familiarity with compliance or public administration procedures.
Target Audience
- Records officers.
- Information governance professionals.
- Public administrators and compliance staff.
7 Hours
