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Course Outline

Core AI Concepts for Productivity

  • The Nature of Generative AI
    • A concise overview of the history and progression of language models
    • Gaining insight into Large Language Models (LLMs)
    • The strengths and constraints of tools such as ChatGPT
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the interface
    • Essential concepts: temperature, context, and "persona"
  • Hands-On Task: Creating a first draft with ChatGPT

Mastering Prompt Engineering

  • Structure of an Effective Prompt
    • Essential elements: task, context, role, format, and tone
    • Tactics for "ask and improve" prompting styles
  • Sophisticated Prompting Strategies
    • Chain-of-Thought: Directing AI to reason sequentially
    • Few-Shot Prompting: Providing examples to enhance precision
    • Iteration and refinement: Critical steps for achieving accurate outputs
  • Hands-On Task: Refining a prompt to achieve specific results for a management report

Streamlining Writing and Summarization

  • Email Drafting and Response Automation
    • Producing professional email drafts
    • Automating standard and customized responses
  • Document Summarization and Insight Extraction
    • Condensing meeting notes, articles, and lengthy documents
    • Identifying key takeaways and action items from dense texts
  • Hands-On Task: Using ChatGPT to summarize a document and draft a response email

Microsoft 365 Copilot in Excel

  • Overview of Copilot in Excel
    • Exploring the interface and its functional range
    • Creating effective prompts for data analysis
  • Data Analysis and Visualization
    • Requesting analysis of extensive datasets from Copilot
    • Automatically generating charts, pivot tables, and visual representations
  • Prediction and Reporting
    • Generating forecasts using historical data via Copilot
    • Drafting reports based on spreadsheet contents
  • Hands-On Task: Analyzing a sales dataset, creating a forecast, and building a chart using Copilot

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Creating presentation structures from Word documents or text drafts
    • Enhancing slides with design tips, relevant imagery, and content restructuring
    • Hands-On Task: Building a full project presentation using Copilot
  • Copilot in Outlook
    • Drafting and simplifying professional emails
    • Inbox management: Summarizing long threads and prioritizing key messages
    • Hands-On Task: Using Copilot to summarize an email chain and draft a concise reply

Integration and Advanced Workflows

  • AI Agent Workflows in Enterprise Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Automating recurring duties and business processes
  • Data Governance and Security
    • Ethical implications and privacy considerations when using AI
    • Best practices for managing sensitive information
  • Hands-On Task: Designing a basic team workflow automation with Copilot in SharePoint
  • Conclusion and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning

Requirements

  • Familiarity with core Microsoft 365 applications
  • Experience handling basic productivity or office management duties
  • No prior expertise in AI tools is necessary

Target Audience

  • Office professionals and efficiency specialists
  • Project managers and coordinators
  • Teams seeking to integrate AI into their daily operations
 15 Hours

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