Introduction to Artificial Intelligence for Business Process Automation Training Course

This instructor-led, live training in Vietnam guides intermediate professionals on designing and scaling agentic AI for business automation. Learn to map workflows, integrate tools, and build practical use cases in customer service, supply chain, and marketing, ensuring measurable impact.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Grasp the technical underpinnings of Transformers, LLMs, and SLMs.
• Critically assess AI tools considering cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in Vietnam (online or onsite) is designed for beginner-level / intermediate-level / advanced-level professionals aiming to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Conduct independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led live training in Vietnam (online or onsite) is designed for beginner-level administrative personnel seeking a foundational understanding of AI and its role in administrative tasks.

By the end of this course, participants will be able to:

• Understand the core principles of Artificial Intelligence (AI).
• Learn how to incorporate AI into everyday administrative duties.
• Improve efficiency in email communication, survey management, indicator tracking, record keeping, and manual validation through AI tools.

In the rapidly evolving Financial Services Industry (FSI), leveraging AI productivity tools has transitioned from a luxury to a fundamental necessity for maintaining operational competitiveness. This program is designed to foster organization-wide AI proficiency, empowering staff in claims, underwriting, actuarial science, strategy, and operations with secure, systematic prompt engineering and automation methodologies.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical drills.
• Practical application in a live laboratory setting.

Customization Options

• For tailored training arrangements for this course, please reach out to us.

This instructor-led, live training in Vietnam (online or onsite) is designed for intermediate to advanced developers and AI hobbyists who want to build advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

Explore how AI platforms like ChatGPT and Copilot can elevate your efficiency in this live training session conducted in Vietnam. Master the art of automating repetitive duties, optimizing communication flows, and adhering to ethical standards. This course is perfectly suited for novices and managers looking to integrate AI securely into their everyday workflows.

This live, instructor-led training in Vietnam (available online or onsite) is designed for senior managers and department heads who aim to build the necessary knowledge and roadmap to start implementing AI within their teams and business areas.

This instructor-led, live training in Vietnam (online or onsite) is aimed at IT support professionals who wish to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.

Delivered in Vietnam, this instructor-led live training equips intermediate professionals with the skills to proficiently use ChatGPT and Microsoft 365 Copilot for advanced productivity. Learners will gain the ability to automate document creation, interpret complex data, and optimize communication flows across Excel, PowerPoint, and Outlook.