Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Root Cause Analysis (RCA)
- Defining RCA and its strategic importance
- Categorizing root causes: systemic, process-related, and human elements
- The role of RCA within the broader internal audit framework
Identifying and Defining Audit Findings
- Common challenges encountered in internal audits
- Best practices for documenting audit findings
- Differentiating between surface-level symptoms and underlying root causes
Key RCA Techniques for Internal Auditors
- The 5 Whys methodology
- Fishbone (Ishikawa) Diagram
- Failure Mode and Effects Analysis (FMEA)
- Utilizing Pareto Analysis to prioritize root causes
Conducting an RCA Investigation
- Systematically gathering and interpreting data
- Interviewing stakeholders for accurate fact-finding
- Establishing clear cause-and-effect relationships
Developing and Implementing Corrective Actions
- Converting RCA insights into practical recommendations
- Crafting corrective and preventive action plans (CAPA)
- Sustaining the long-term impact of corrective measures
Integrating RCA into Internal Audit Practices
- Embedding RCA into audit planning and reporting cycles
- Leveraging RCA to drive continuous improvement
- Tracking and reviewing the outcomes of RCA initiatives
Case Studies and Practical Exercises
- Examining real-world applications of RCA in auditing
- Collaborative exercise: Performing RCA on sample audit findings
- Simulating stakeholder interviews for root cause discovery
Summary and Next Steps
Requirements
- Foundational knowledge of internal auditing workflows
- Practical experience in risk assessment and compliance management
- Familiarity with established organizational policies and procedures
Target Audience
- Internal auditors
- Risk and compliance professionals
- Quality assurance specialists
- Process improvement experts
14 Hours
Testimonials (1)
Fun to talk
