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Course Outline
Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors
- Overview of SAP S/4HANA architecture and key features
- Overview of SAP SuccessFactors modules and integration
- Navigating the SAP GUI and Fiori Launchpad
- System landscape, environments, and common user roles
Module 2: Technical Issue Resolution
- Analyzing common transactional errors
- Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1)
- Addressing configuration-related issues
- Troubleshooting performance and system availability problems
- Monitoring and adjusting background jobs (SM36, SM37)
Module 3: Support for Key Modules
3.1 Financial Accounting (FI)
- Support for transactional processes (e.g., FB50, F-28, F110)
- Integration with other modules (MM, SD)
- Fundamentals of financial reporting and reconciliation
3.2 Materials Management (MM)
- Overview of procurement and inventory processes
- Key transactions (ME21N, MIGO, MIRO)
- Stock overview and material movements
- Resolving purchase order or goods receipt issues
Module 4: Master Data Management
- Creation, modification, and validation of master data
- Business Partner master data (customers and vendors)
- Material Master data
- Best practices for data consistency and preventing transactional errors
- Tools for data monitoring and validation
Module 5: Access and Authorization Management
- Overview of SAP authorization concepts (roles, profiles, authorizations)
- Creating and modifying user access profiles
- Troubleshooting authorization errors (SU53, ST01)
- Collaboration with the security team to manage role assignments
Module 6: Configuration and Workflow Support
- Understanding basic workflow architecture in SAP
- Configuring approval flows (particularly in procurement and finance)
- Monitoring workflows and identifying bottlenecks or errors
- Resolving common issues
Summary and Next Steps
Requirements
- Basic proficiency in SAP navigation
- Comprehension of enterprise business processes
- Experience in supporting ERP systems or enterprise applications
Audience
- IT support teams
- SAP functional and technical consultants
- System administrators and application support professionals
21 Hours
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…