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Đề cương khóa học
Introduction to Learning Management Systems
- What an LMS is and how it drives organizational learning
- Comparing cloud-hosted, self-hosted, and SaaS LMS solutions
- Key features and integration capabilities with HR and operations systems
- Exercise: evaluating an existing LMS or comparing popular platforms
LMS Setup and Deployment
- Planning the LMS deployment: scope, users, and business objectives
- Initial configuration: branding, language, navigation, and notification settings
- Integrating the LMS with Single Sign-On (SSO), directories, and video conferencing tools
- Hands-on lab: performing a fresh LMS instance setup and first-login walkthrough
User and Role Management
- Adding users individually and via bulk import (CSV, API, directory sync)
- Creating roles: learner, instructor, manager, administrator, auditor
- Organizing users into departments, teams, and region-based cohorts
- Setting enrollment rules, access windows, and self-registration policies
- Exercise: configuring a multi-role, multi-department user structure
Course and Content Creation
- Structuring courses, lessons, topics, and learning paths
- Uploading and embedding multimedia content: video, PDF, SCORM, and H5P
- Building interactive elements: quizzes, assignments, forums, and surveys
- Reusing content across courses and managing versioning
- Hands-on lab: creating a complete course module from scratch
Tracking and Reporting
- Monitoring enrollment status, completion rates, and time-on-task metrics
- Building custom reports with filters for departments, roles, and time periods
- Setting up automated report delivery and alerts for managers
- Exporting data to spreadsheets and BI tools for deeper analysis
- Exercise: designing a progress dashboard for store or operations managers
LMS Administration Best Practices
- Content governance: review cycles, access expiration, and archival policies
- Security and privacy: data protection, backup schedules, and audit trails
- Scalability: handling growing content libraries and user bases
- User engagement strategies: notifications, gamification, and feedback loops
- Communication between administrators and instructors for continuous improvement
Certification Preparation and Assessment Workflows
- Designing certification programs with prerequisites and sequential requirements
- Creating graded assessments: pass thresholds, retakes, and proctoring considerations
- Issuing digital certificates and badge-based credentialing
- Mapping certification tracks to organizational compliance and career progression
- Hands-on lab: configuring a full certification pathway and issuing a test certificate
Practical Workshop: Running a Real Training Program in the LMS
- End-to-end setup of a department-specific training rollout
- Testing learner experience, instructor tools, and manager views
- Troubleshooting common content upload, enrollment, and reporting issues
- Action planning: defining a roadmap for LMS adoption and content migration
Yêu cầu
- An understanding of basic IT and web-based systems
- Familiarity with digital content and online communication tools
Audience
- Training coordinators and instructional designers
- HR and Learning & Development administrators
- IT staff supporting training platforms
- Managers and team leads responsible for onboarding and upskilling programs
21 Giờ
