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Course Outline
Introduction to Management
Cultivating Leadership Skills in Modern Management
Leading a Team of Workers
- Management styles
- Selecting effective management styles aligned with team development phases
- Defining the ideal manager profile: Analyzing one's own leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify development potentials
- Characteristics of high-performing teams
- Coordinating activities to achieve set goals
Communication in Organizations
- Fundamentals of verbal and nonverbal communication
- Individual communication styles
- Identifying and overcoming communication barriers
- Questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating difficult situations during interactions
- Communication networks
- Information flow models and their optimization
Conflict Resolution Techniques for Employee Teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to mastering conflict and appropriate conduct during disputes
- Leveraging assertiveness and utilizing conflicts constructively for team development
- Strategies employed in conflict situations
- Conflict management principles
- Key methods of conflict resolution
- Managing emotions during conflicts
- Barriers to communication and conflict resolution, both verbal and non-verbal
Motivating the Team through Management
- The concept of being motivated
- Determinants of employee motivation within an organization
- Types of motivation
- Principles of economic incentives
- Motivation through intangible resources
- Psychological principles of motivation
- Feedback and evaluation processes
- The importance of language in motivation
Effective Time Management and Utilization
- The time management matrix
- Controlling personal time and addressing time theft
- Time planning techniques
- Delegation of authority and responsibilities
Coaching
- Understanding coaching and its application
- Individual participant engagement
- In-depth feedback processes
Training Summary
Requirements
The course is general in nature and does not require prior specialist knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group