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Course Outline

Foundations of Management

Essential Leadership Capabilities in Contemporary Management

Guiding and Supporting Work Teams

  • Exploration of various management styles
  • Aligning effective management approaches with team development stages
  • Defining the ideal manager profile and analyzing one’s own leadership style
  • Evaluating personal strengths and weaknesses as a team leader, identifying areas for growth
  • Identifying key characteristics of high-performing teams
  • Coordinating activities to meet established objectives

Organizational Communication

  • Foundations of verbal and nonverbal interaction
  • Understanding individual communication styles
  • Recognizing and overcoming communication barriers
  • Advanced questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating challenging interactions
  • Mapping communication networks
  • Optimizing information flow models

Conflict Resolution Strategies in Teams

  • Understanding the nature and categories of conflict
  • Identifying primary conflict drivers
  • Adopting appropriate behavioral responses during disputes
  • Leveraging assertiveness and constructive conflict for team growth
  • Strategies for navigating conflict situations
  • Principles of conflict management
  • Core methods for resolving disputes
  • Managing emotions during conflict
  • Addressing communication barriers, both verbal and nonverbal

Team Motivation and Engagement

  • Understanding intrinsic motivation
  • Factors that drive employee performance in organizations
  • Different types of motivation
  • Principles of financial incentives
  • Utilizing non-monetary resources for motivation
  • Psychological approaches to employee engagement
  • The role of feedback and evaluation
  • The impact of language on motivational outcomes

Effective Time Management

  • Applying the time management matrix
  • Controlling personal time and mitigating time-wasting activities
  • Techniques for strategic time planning
  • Delegation of tasks and authority

Coaching Principles

  • Defining coaching and its practical applications
  • Supporting individual participants’ growth
  • Providing deep, actionable feedback.

Course Wrap-Up and Review

Requirements

This course is designed to be accessible to all participants; no prior specialized knowledge or technical background is required for enrollment.

 14 Hours

Number of participants


Price per participant

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Provisional Upcoming Courses (Require 5+ participants)

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