Course Outline
Introduction
• The current state of digital banking in Bulgaria and the broader region.
Value Creation Hubs
• Digital channels and the evolution of mobile banking.
• Digital lending: shifting from physical branch visits to rapid online processing.
• Innovations in SME banking.
Interplay Between Fintechs and Banks
• Balancing competition with strategic partnerships.
• Mutual learning: insights banks can gain from fintechs and vice versa.
Agile as a Transformation Catalyst
• Insights derived from the trainer’s master’s research.
• Transitioning from project-based work to product-centric models.
Organizational Structure, People, and Culture
• Why technology alone is insufficient for change.
• The critical roles of leadership and middle management.
Case Study Analysis
• Examining transformations that succeeded versus those that faltered.
• Key takeaways and best practices.
Conclusion and Roadmap
Requirements
Prerequisites
• No prior expertise in Agile or digital product management is necessary.
• A general understanding of the financial services landscape is beneficial.
Target Audience
• Professionals and managers from banks, insurance companies, and payment institutions.
• Teams operating within fintech enterprises.
• Consultants advising on matters within the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.