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 Duration 7 hours

Course Outline

Introduction

• The current state of digital banking in Bulgaria and the broader region.

Value Creation Hubs

• Digital channels and the evolution of mobile banking.
• Digital lending: shifting from physical branch visits to rapid online processing.
• Innovations in SME banking.

Interplay Between Fintechs and Banks

• Balancing competition with strategic partnerships.
• Mutual learning: insights banks can gain from fintechs and vice versa.

Agile as a Transformation Catalyst

• Insights derived from the trainer’s master’s research.
• Transitioning from project-based work to product-centric models.

Organizational Structure, People, and Culture

• Why technology alone is insufficient for change.
• The critical roles of leadership and middle management.

Case Study Analysis

• Examining transformations that succeeded versus those that faltered.
• Key takeaways and best practices.

Conclusion and Roadmap

Requirements

Prerequisites

• No prior expertise in Agile or digital product management is necessary.
• A general understanding of the financial services landscape is beneficial.

Target Audience

• Professionals and managers from banks, insurance companies, and payment institutions.
• Teams operating within fintech enterprises.
• Consultants advising on matters within the financial sector.

Number of participants


Price per participant

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Provisional Upcoming Courses (Require 5+ participants)

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