Introduction to Claude AI: Conversational AI and Business Applications Training Course

This two-day course is designed for developers who already utilize AI coding tools like Cursor, Claude Code, or Copilot. Participants will learn to delegate entire tasks to agents, construct a personalization stack (including Rules, AGENTS.md, Skills, MCP, and Agents), build and connect MCP servers, execute agents in parallel, and implement structured agentic workflows. The content is tool-agnostic and builds upon the Foundations course.

This two-day course serves as an introductory guide to AI-assisted software development, tailored for individuals new to these technologies, including those with minimal or no coding background. Participants will learn how these tools operate, how to effectively guide them using prompts, and how to apply them to typical tasks such as building a small project from the ground up, working within an existing codebase, and reviewing outcomes. The content is tool-agnostic and applicable to platforms like Cursor, Claude Code, Copilot, and similar solutions. This course prepares learners for the 'Agentic AI Development: Advanced Workflows' course.

This two-phase training program is tailored for software delivery teams aiming to incorporate AI-assisted engineering workflows into their daily operations using Claude Code.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level to intermediate-level content creators, writers, and marketers who want to leverage Claude AI for content generation, editing, and summarization to enhance blogs, reports, and marketing materials.

By the end of this training, participants will be able to:

• Use Claude AI for content brainstorming and idea expansion.
• Enhance writing with AI-assisted editing and proofreading.
• Generate summaries for long-form content and reports.
• Automate marketing copy creation for different platforms.

Claude AI is a generative AI system designed to assist with reasoning, content generation, knowledge retrieval, and workflow automation.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to apply Claude AI to customer support and service operations tasks.

Upon completing this program, learners will be able to:

• Use Claude to accelerate support triage and classification.
• Create tone-consistent customer responses and summaries.
• Automate ticket drafting and knowledge retrieval processes.
• Integrate Claude into existing customer support workflows.

Format of the Course

• Guided lectures with real-world support scenarios.
• Practical exercises based on enterprise service cases.
• Hands-on use of Claude in a simulated support environment.

Course Customization Options

• If you need this course tailored to your organization’s support workflows, please contact us to discuss customization.

Claude AI is a sophisticated language and reasoning engine designed to support structured data operations, analytical workflows, and the enhancement of business intelligence capabilities.

This instructor-led live training (available online or on-site) targets professionals at beginner to intermediate levels who aim to utilize Claude to accelerate data analysis, derive actionable insights, and streamline BI processes.

Upon completion of this course, participants will be able to:

• Apply Claude for ad-hoc exploratory data analysis.
• Generate SQL queries, summaries, and data transformations via natural language prompts.
• Utilize Claude to efficiently design dashboards, KPIs, and analytical views.
• Interpret business data with greater accuracy through structured AI-assisted reasoning.

Course Format

• Instructor-led demonstrations combined with guided discussions.
• Hands-on exercises utilizing real-world business datasets.
• Practical application of Claude within BI-centric scenarios.

Customization Options

• If customization is required to align with your internal BI tools or workflows, please contact us to arrange a tailored version of this course.

This instructor-led, live training in Vietnam (online or onsite) is designed for intermediate-level software developers and AI engineers who want to integrate Claude AI into their applications, create AI-powered chatbots, and improve software functionality through AI-driven automation.

By the end of this training, participants will be able to:

• Use the Claude AI API to integrate AI into applications.
• Develop AI-driven chatbots and virtual assistants.
• Enhance applications with AI-powered automation and NLP.
• Optimize and fine-tune Claude AI models for different use cases.

Claude AI is a sophisticated language model engineered to facilitate complex analytical, strategic, and organizational responsibilities.

This instructor-led live training, available in online or onsite formats, targets beginner-level project management and planning professionals seeking to utilize Claude AI to enhance project design, documentation, communication, and long-term strategic planning.

Upon successful completion of this training, participants will be equipped to:

• Generate essential project documentation, including charters, briefs, and scopes, using Claude AI.
• Analyze risks, constraints, and dependencies leveraging AI-driven reasoning capabilities.
• Create stakeholder communications and reporting materials tailored to specific audience needs.
• Utilize Claude AI to facilitate sprint planning, task prioritization, and roadmap refinement.

Course Format

• A blend of instructor-led explanations and guided practical demonstrations.
• Practical exercises utilizing real-world project management scenarios.
• Structured activities that apply Claude AI in a live operational environment.

Customization Options

• Participants can request the integration of custom scenarios, organization-specific templates, or industry-focused workflows.

This instructor-led, live training in Vietnam (online or onsite) targets intermediate-level researchers, analysts, and knowledge workers who wish to leverage Claude AI for processing large volumes of data, synthesizing information, and automating research tasks.

Upon completing this training, participants will be able to:

• Utilize Claude AI for conducting literature reviews and synthesizing research.
• Create summaries of reports, academic papers, and lengthy documents.
• Identify key insights and trends from both structured and unstructured data.
• Incorporate Claude AI into existing research and knowledge management workflows.

This instructor-led live training in Vietnam (available online or onsite) is designed for beginner-level professionals who want to integrate Claude AI into their daily routines to enhance efficiency and automation.

By the end of this course, participants will be able to:

• Utilize Claude AI to automate repetitive tasks and streamline workflows.
• Improve personal and team productivity through AI-driven automation.
• Connect Claude AI with existing business tools and platforms.
• Optimize decision-making and task management using AI capabilities.

This intensive 2-day program is specifically designed for professionals who want to transition from using AI as a casual chatbot to integrating it as a core digital work partner.

The course blends strategic theoretical insights (fully aligned with the 2026 AI ecosystem) with a heavy practical component featuring 9 hands-on exercises applied directly to the participants' real business contexts.

• Day 1 (In-Person): Mastering the Anthropic Ecosystem. Focuses on advanced prompting techniques, profile personalization (Custom Instructions), and leveraging persistent workspaces (Projects, Artifacts, Skills) to manage internal knowledge bases.
• Day 2 (Online): Automation and Ecosystem Integration. Focuses on running Claude in the background via Cowork features, the MCP (Model Context Protocol) ecosystem, and seamless, native integration with the Microsoft 365 suite (Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive).

Claude Code is not merely a code-completion tool — it serves as a terminal-native development agent capable of analyzing your codebase, planning multi-step modifications, executing tests, and translating a single instruction into a functional outcome. This intensive one-day workshop offers participants structured, practical experience: configuring Claude Code for real-world projects, crafting delegations that yield reviewable outputs, utilizing CLAUDE.md as persistent project memory, and integrating internal tools through the Model Context Protocol.

This instructor-led, live training in Vietnam is tailored for intermediate-level developers aiming to transform a project concept into a deployed, production-ready application using Claude Code.

By the end of this course, participants will be capable of:

• Configuring Claude Code and guiding its actions effectively through a CLAUDE.md file.
• Scaffolding an application structure and integrating data with a CMS.
• Creating test suites and performing quality assurance using subagents.
• Establishing automated deployment workflows to Vercel or Cloud Run.

This instructor-led, live training in Vietnam (online or onsite) is aimed at software developers and engineering teams who wish to use Claude Code to accelerate development cycles, improve code quality, and automate repetitive programming tasks.

By the end of this training, participants will be able to install and configure Claude Code, edit multi-file codebases with natural language, leverage approval modes, and integrate with Git and CI/CD.