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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems utilizing SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Interlinking SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Developing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor knowledge assets
- Formulating KPIs and visual reports for data-driven insights
Customizing Knowledge Workflows with Power Automate
- Automating processes for approval, review, and publishing
- Integrating Teams notifications and adaptive cards
- Designing multi-step flows to manage document lifecycles
Establishing and Managing Collaborative Content Ecosystems
- Employing Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through user experience design
Requirements
- Competence in using Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT professionals overseeing organizational knowledge management within the Microsoft 365 ecosystem
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
