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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundational principles of structured knowledge management
- Architecting scalable systems utilizing SharePoint and Teams
- Optimizing the use of metadata, versioning controls, and document libraries
Developing and Interlinking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and associated document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enhancing cross-site navigation
Creating Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI
- Generating real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports to support data-driven decision making
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards for real-time updates
- Configuring multi-step flows to manage document lifecycles
Establishing and Managing Collaborative Content Environments
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permission levels
Maintaining and Enhancing Knowledge System Performance
- Enforcing data retention, archiving, and compliance protocols
- Conducting periodic audits and maintaining metadata accuracy
- Optimizing system performance and minimizing content duplication
Best Practices for Knowledge Management within Microsoft 365
- Evaluating core knowledge system design principles
- Ensuring consistency and ease of discovery across all content
- Promoting user adoption and engagement through effective UX design
Requirements
- Competency in utilizing Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Professional experience in knowledge management or content strategy
Target Participants
- Knowledge managers responsible for constructing structured information repositories
- Content strategists tasked with developing interconnected knowledge systems
- IT specialists overseeing organizational knowledge infrastructure within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
