Practical Applications of AI for Administrative Staff Training Course

Agentic AI for Business Automation is a practical, instructor-led program aimed at equipping participants with the skills to design, integrate, and scale AI-driven agents for real-world business processes. The curriculum centers on identifying automation opportunities, connecting various tools, and developing functional use cases across customer service, supply chain management, and marketing operations.

Available as live online or onsite training, this course targets intermediate-level professionals interested in implementing AI-powered automation using no-code, low-code, and Python-based methodologies.

Upon completion of this training, participants will be capable of:

• Pinpointing key areas where agentic AI can enhance process efficiency and foster innovation.
• Mapping existing workflows to determine suitability for AI agent integration.
• Executing automation strategies via APIs and orchestration platforms.
• Deploying AI models within actual business scenarios to achieve measurable outcomes.
• Establishing governance frameworks and monitoring systems for AI-driven operations.

Course Format

• Interactive lectures coupled with practical demonstrations.
• Hands-on exercises and guided project work.
• Live implementation within a sandbox automation environment.

Customization Options

• For tailored training arrangements, please contact us directly.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Grasp the technical underpinnings of Transformers, LLMs, and SLMs.
• Critically assess AI tools considering cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

The "Artificial Intelligence (AI) for Corporate Professionals" course serves as an introduction to the safe and effective implementation of AI across various corporate departments. It aims to increase productivity, improve communication, and streamline operational processes.

This instructor-led live training, available either online or on-site, is designed for non-technical corporate professionals who want to comprehend and start utilizing AI tools such as ChatGPT, Gemini, and Copilot to enhance their daily workflows.

Upon completing this training, participants will be equipped to:

• Grasp the fundamental concepts of AI, including associated risks and ethical implications.
• Leverage AI to automate tasks and support communication and research efforts.
• Develop structured prompts specifically tailored for real-world administrative duties.
• Formulate strategies for the secure and scalable integration of AI tools within their teams.

Course Format

• Interactive lectures and discussions.
• Practical application of AI tools in corporate scenarios.
• Guided exercises concentrating on process improvement and communication.

Customization Options

• For customized training based on your department's specific workflows or internal tools, please contact us to make arrangements.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led live training in Vietnam (online or onsite) is designed for beginner-level administrative personnel seeking a foundational understanding of AI and its role in administrative tasks.

By the end of this course, participants will be able to:

• Understand the core principles of Artificial Intelligence (AI).
• Learn how to incorporate AI into everyday administrative duties.
• Improve efficiency in email communication, survey management, indicator tracking, record keeping, and manual validation through AI tools.

The course 'Strategic AI Implementation for Operational Excellence' elevates your team beyond basic chatbot applications by addressing advanced prompt engineering, enterprise data security, and department-specific automation across Legal, Procurement, and Quality Management workflows. Participants will be guided through automated contract analysis, vendor comparison frameworks, SOP drafting tools, and structured prompting techniques designed for complex corporate document processing. This program empowers Legal, Procurement, and Quality Management teams with proven frameworks for integrating large language models into daily operations, transforming general AI tools into specialized assistants that enhance document analysis, streamline procurement decisions, and maintain quality compliance standards in professional settings.

This instructor-led, live training in Vietnam (online or onsite) is designed for intermediate to advanced developers and AI hobbyists who want to build advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work, from automating routine tasks to improving collaboration and decision-making processes. Tools such as ChatGPT and Microsoft Copilot empower teams to create content, analyze data, and streamline communication. However, it is essential to use these technologies with a strong awareness of data privacy, security protocols, and ethical standards.

This instructor-led live training, available either online or on-site, is designed for beginners, including professionals and managers who want to grasp the fundamentals of AI and learn to apply AI tools safely and effectively in their daily workflows.

Upon completion of this training, participants will be able to:

• Gain a solid understanding of AI fundamentals and their applications in the workplace.
• Leverage ChatGPT and Copilot to enhance productivity and team collaboration.
• Utilize AI tools responsibly, keeping data privacy and ethical considerations in mind.
• Identify opportunities to automate repetitive tasks using AI capabilities.

Course Format

• Interactive lectures and group discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice sessions with ChatGPT, Copilot, and automation prompts.

Customization Options

• To arrange a customized version of this course, please contact us directly.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Essential Tools and Features
Participants will become proficient in Canva’s core functionalities: adding and formatting text, as well as manipulating images and graphics—establishing the foundation for clear and visually appealing designs.

Building Your First Project
Through a hands-on session, participants will design their initial project, learning how to select templates, adjust color palettes and fonts, and customize designs with personal elements.

Advanced Design Strategies
Learners will explore advanced capabilities to produce professional and distinctive projects, including the use of gradients, infographics, diagrams, and photo editing techniques such as filters, cropping, and color correction.

Integrating AI into Canva
Participants will discover how to utilize AI tools to automate workflows, generate graphics and text, and streamline the design process, thereby enhancing both efficiency and output quality.

ChatGPT and Microsoft 365 Copilot are artificial intelligence-driven solutions designed to boost productivity and streamline communication by leveraging automation, intelligent content creation, and workflow optimization.

This instructor-led live training, available online or onsite, is tailored for intermediate-level professionals seeking to harness the combined power of ChatGPT and Microsoft 365 Copilot. Participants will learn to automate document creation, enhance communication channels, and make better data-driven decisions.

Upon completion of this course, participants will be equipped to:

• Utilize ChatGPT to automate tasks such as drafting, summarizing content, and generating new ideas.
• Implement advanced prompting strategies to achieve higher-quality AI outputs.
• Apply Microsoft 365 Copilot across Excel, PowerPoint, and Outlook to analyze data and streamline professional communication.
• Seamlessly integrate Copilot into enterprise workflows to facilitate collaboration and automate business processes.

Course Delivery Format

• Engaging interactive lectures accompanied by live demonstrations.
• Practical hands-on exercises supported by real-world case studies.
• Direct application within the Microsoft 365 environment.

Customization Opportunities

• To arrange a customized training session for your organization, please contact us directly.

ChatGPT is an AI-driven conversational assistant designed to boost efficiency by supporting content generation, research, communication, and process automation.

This instructor-led live training (available online or in-person) targets professionals with little to no prior AI experience who aim to enhance their daily workflow by leveraging ChatGPT.

Upon completion of this training, participants will be able to:

• Grasp the fundamental concepts and mechanics of ChatGPT.
• Apply ChatGPT effectively across various professional tasks.
• Refine prompts to achieve higher quality responses.
• Recognize the tool's limitations and adhere to best practices for its use.

Training Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Real-time implementation in a live laboratory environment.

Customization Options

• For personalized training arrangements, please contact us directly.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across 6 layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security, and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library that is validated, shared, and governed by all teams.
• Define sustainable governance structures: Prompt Curator role, naming conventions, versioning, and quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, and a 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the necessary arrangements.

Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.

This instructor-led live training (available online or onsite) is designed for beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.

By the end of this training, participants will be able to:

• Understand the basic concepts and principles of Artificial Intelligence.
• Recognize how AI is transforming business processes across departments.
• Identify opportunities to apply AI tools for task automation and decision support.
• Use practical AI-based tools to simplify daily administrative and analytical work.

Format of the Course

• Interactive lecture and discussion.
• Case studies and real-world examples.
• Hands-on exercises using accessible AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.