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 Duration 20 hours

Course Outline

1. Assessing the Integration Landscape and Foundations

  • Digital Ecosystems and Operational Automation
    • Advantages and structural design of unified systems
    • Categorizing integrations: native, connector-based, and API-driven
    • Essential tools: Zapier, Make, API Connector, and Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and pinpointing optimization opportunities
    • Setting clear objectives and defining efficiency metrics
    • Documenting current 'as is' processes and designing future 'to be' states
  • Practical Application: Basic Gmail automation feeding into Trello (converting incoming emails into tasks)

2. Bridging Trello and Google Workspace

  • Trello + Google Sheets and Drive
    • Connecting project dashboards to control sheets
    • Automating report generation and file uploads
    • Managing Drive integration and version history
  • Trello + Gmail and Calendar
    • Automating the dispatch of reminders and notifications
    • Syncing task schedules with calendar delivery dates
  • Applied Case Study: Collaborative project management in Trello with auto-updating dashboards in Google Sheets

3. QuickBooks Integrations and Automated Communication

  • QuickBooks + Google Workspace
    • Automated export of financial reporting
    • Budget monitoring and reconciliation via Sheets
  • QuickBooks + Trello
    • Aligning projects with cost centers for financial oversight
    • Auto-updating task statuses based on budget progress
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and integration pathways
    • Key use cases: task alerts, invoice reminders, and client follow-ups
    • Practical workflow: Triggering automatic WhatsApp messages from Trello or QuickBooks events.
  • Combined Case Study: Linking projects to accounting records and triggering automatic client notifications via WhatsApp

4. Security, Governance, and Deployment

  • Security and Access Management
    • Implementing secure authentication methods (OAuth, tokens)
    • Defining roles, permissions, and data protection standards
  • Monitoring and Maintenance
    • Tracking the health of active integration flows
    • Managing errors and system alerts
    • Ensuring scalability of integration architectures
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices
    • Conducting impact assessments via efficiency KPIs
  • Capstone Practical Project: Designing a comprehensive workflow integrating Trello, QuickBooks, Google Workspace, and WhatsApp notifications

Requirements

  • Familiarity with the core functionalities of Trello, QuickBooks, and Google Workspace
  • Valid access credentials to these platforms for practical sessions

Target Audience

  • Operations coordinators and management teams
  • Administrative and financial personnel
  • Project leads and professionals driving innovation or digital transformation initiatives

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Provisional Upcoming Courses (Require 5+ participants)

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