Agile Business Analysis Training Course

Business analysis is the process of investigating, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the organizational change management process and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions fulfill their business goals and requirements. It plays a crucial role in ensuring the effectiveness of projects and changes within an organization by guaranteeing that implemented solutions are accurate, feasible, and fully aligned with business needs.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced methodologies that generate tangible business value. Through practical exercises and real-world tools, participants will learn to analyze complex datasets, streamline processes, effectively engage stakeholders, and convert strategic goals into actionable outcomes using OKRs. Upon completion, attendees will possess a robust toolkit designed to amplify their impact and deliver quantifiable results.

The "Scrum for the Advanced Scrum Master + PSM II Preparation" course is aimed at experienced Scrum Masters who wish to expand their competencies, gain a deeper understanding of how Scrum operates, and become true leaders in an agile approach. The course covers the interpretation of the Scrum Guide according to the vision of Scrum.org, which is crucial for the context of the PSM II exam. Participants acquire practical knowledge regarding complexity, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course is designed for test managers, quality assurance professionals, testers, software developers, project managers, and organizational leaders to illustrate how Agile project management frameworks, particularly SCRUM, integrate testing practices.

By the conclusion of the course, participants will have designed and executed a comprehensive test plan for a sample application (which may be a real client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers fundamental testing concepts within the context of Agile (Scrum) development, utilizing Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore modern principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices in an Agile environment.

It is also appropriate for individuals considering a career in testing and serves as a suitable prerequisite for the iSQI Certified Agile Tester course.

This instructor-led, live training in Vietnam (online or onsite) is designed for participants at beginner, intermediate, and advanced levels who wish to use generative AI tools to support their daily work as a business analyst, covering analysis, documentation, information structuring, and stakeholder communication.

Upon completion of this training, participants will be able to:

• Grasp the true capabilities and limitations of GenAI models (such as hallucinations and context window constraints).
• Effectively utilize AI as an advanced tool to enhance thinking and analytical processes.
• Learn techniques for generating precise requirement structures and technical documents using AI.
• Speed up conceptual work, ranging from hypothesis generation to drafting documentation.
• Critically assess the quality and factual accuracy of AI-generated content.
• Acquire knowledge regarding the secure and ethical handling of corporate data when using AI tools

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner to intermediate-level professionals who wish to gain a deeper understanding of Scrum and pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and concepts of Scrum.
• Gain core competencies to handle internal and external distractions in project development.
• Master the ins and outs of all Scrum ceremonies.
• Gain proficiency in executing Scrum.
• Take the Certified Scrum Master (CSM) Certification Exam with confidence.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led live training (available online or onsite) targets intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and their impact on the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) serves as a fundamental discipline in software and systems development, concentrating on identifying, documenting, and managing stakeholder needs and constraints to guarantee project success.

This live, instructor-led training (available online or onsite) is designed for intermediate professionals aiming to deepen their practical understanding of Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

After completing this training, participants will be capable of:

• Grasping and applying the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identifying and eliciting requirements using effective and contextually appropriate techniques.
• Modeling, documenting, and validating requirements for real-world projects.
• Managing requirement changes, traceability, and prioritization across the project lifecycle.
• Leveraging Requirements Engineering tools and best practices to improve communication and project outcomes.
• Being fully prepared to sit for and pass the IREB CPRE – Foundation Level certification exam.

Course Format

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Customization Options

• Additional modules or industry-specific case studies can be included upon request.

JIRA Software is a robust tool for project management, yet participants often emphasize the software over the underlying methodology. This instructor-led live training reveals how Jira and Confluence work in tandem to help teams deliver successful products or projects.

Participants will learn to leverage these tools efficiently to consolidate user requirements, testing, and communication within a single environment.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning, dependencies, the integration between Jira and Confluence, reporting mechanisms, key fields, custom fields, issue types, screens, and filtering techniques.

By the conclusion of this training, participants will be capable of:

• Creating Scrum or Kanban projects
• Configuring Jira to effectively oversee project operations
• Managing issues with precision
• Designing screens tailored to specific issue types
• Constructing workflows and boards while understanding their synergy
• Executing basic and advanced searches and analyses
• Generating and reviewing essential reports for both team members and management

The PSPO II certification from Scrum.org is an advanced-level course designed to strengthen professional product ownership capabilities in complex environments.

This instructor-led live training, available both online and on-site, targets experienced Product Owners, product managers, and Agile leaders who aim to optimize product value and master modern product management strategies.

Upon completion of this training, participants will be equipped to:

• Comprehend advanced Product Owner stances and implement them in real-world scenarios.
• Utilize stakeholder management and product strategy techniques to maximize value.
• Apply Evidence-Based Management (EBM) principles to drive outcome-focused product delivery.
• Prepare thoroughly for the PSPO II assessment.

Course Format

• Interactive lectures and group discussions.
• Case studies and scenario-based exercises.
• Practical group activities and role-playing sessions.

Customization Options

• To arrange a customized training version of this course, please contact us directly.

This instructor-led, live training in Vietnam (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This two-day program is tailored to support teams within an Agile Release Train (ART) in operating efficiently within an Agile context by leveraging frameworks like Scrum, Kanban, and XP. Participants will gain insights into functioning as part of an Agile Team, managing backlogs, and successfully planning and executing iterations. The course also highlights the importance of understanding the team’s role within the ART and fostering collaboration, planning, execution, and continuous improvement alongside other teams.

Additionally, this training prepares teams to take part in a Program Increment (PI), addressing both Team-level and Program-level activities, with a special focus on upcoming PI planning sessions. Upon completion, participants will be well-prepared for the certification exam to earn their SAFe® Practitioner (SP) credential.

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.
• Comprehend their team’s role within the Agile Release Train and its contribution to overall objectives.
• Identify other teams within the train, including their roles and interdependencies.
• Effectively plan and execute iterations.
• Demonstrate delivered value and continuously improve processes.
• Participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.

This instructor-led live training in Vietnam (online or onsite) is designed for professionals without prior agile experience who wish to utilize Scrum and Kanban to organize work more effectively, improve team collaboration, and deliver results with greater transparency.