Effective Agile Project Management with Jira & Confluence Training Course

Business analysis is the process of investigating, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the organizational change management process and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions fulfill their business goals and requirements. It plays a crucial role in ensuring the effectiveness of projects and changes within an organization by guaranteeing that implemented solutions are accurate, feasible, and fully aligned with business needs.

The "Scrum for the Advanced Scrum Master + PSM II Preparation" course is aimed at experienced Scrum Masters who wish to expand their competencies, gain a deeper understanding of how Scrum operates, and become true leaders in an agile approach. The course covers the interpretation of the Scrum Guide according to the vision of Scrum.org, which is crucial for the context of the PSM II exam. Participants acquire practical knowledge regarding complexity, the empirical approach, Scrum values, and the role of the Scrum Master as a leader. Additionally, the course prepares participants for the PSM II exam, which is based on the latest version of the Scrum Guide.

This course emphasizes the critical role of the business analyst in ensuring success on Agile initiatives. Participants will learn how to effectively collaborate with the Development Team, Product Owner, Scrum Master, and customers to streamline the development process. The curriculum includes a simulated project where attendees practice handling common real-world scenarios.

This course is designed for test managers, quality assurance professionals, testers, software developers, project managers, and organizational leaders to illustrate how Agile project management frameworks, particularly SCRUM, integrate testing practices.

By the conclusion of the course, participants will have designed and executed a comprehensive test plan for a sample application (which may be a real client application, if available).

This two-day course offers a concise introduction to Agile software testing. It covers fundamental testing concepts within the context of Agile (Scrum) development, utilizing Crispin & Gregory’s Agile Testing Quadrants model as a framework to explore modern principles and practices of Agile testing.

Intended Audience

This course is designed for development teams seeking to enhance their testing practices in an Agile environment.

It is also appropriate for individuals considering a career in testing and serves as a suitable prerequisite for the iSQI Certified Agile Tester course.

This instructor-led, live training in Vietnam (online or onsite) is aimed at beginner to intermediate-level professionals who wish to gain a deeper understanding of Scrum and pass the Certified Scrum Master (CSM) certification exam.

By the end of this training, participants will be able to:

• Master the fundamentals and concepts of Scrum.
• Gain core competencies to handle internal and external distractions in project development.
• Master the ins and outs of all Scrum ceremonies.
• Gain proficiency in executing Scrum.
• Take the Certified Scrum Master (CSM) Certification Exam with confidence.

This instructor-led live training in Vietnam (available online or onsite) guides participants through the deployment of a JIRA instance. The curriculum covers advanced JIRA usage, including installation, configuration, upgrades, and migration. Participants will learn to customize JIRA for their projects, manage users, groups, and project roles, configure dashboards, define emails and notifications, apply security schemes, manage permissions, and troubleshoot issues. Furthermore, the course includes installing and customizing the JIRA Service Desk, establishing a knowledge base, managing service desk users, and handling service requests collaboratively.

By the end of this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to align with their business needs.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon completion, participants will be able to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led live training in Vietnam highlights the advanced capabilities of JIRA, including the creation and management of diverse project types, utilization for agile projects, configuration of agile boards, administration of built-in and custom fields, design of screens and filters, execution of basic to advanced issue searches, application of screen schemes, oversight and updates to workflows, configuration of workflow schemes, as well as analysis and report generation.

By the conclusion of this training, participants will be able to:

• Effectively manage issues.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Vietnam introduces JIRA's methodology for software planning, tracking, and release management while guiding participants through the creation and administration of a JIRA project.

Upon completion of this training, participants will be able to:

• Comprehend the concepts and functionality underlying JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Advance issues through the entire workflow process.
• Execute searches effectively.
• Manage and customize screens and filters.

This instructor-led live training in Vietnam (online or onsite) targets intermediate-level project managers who want to proficiently create, execute, and manage forms in Jira.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Vietnam (available online or onsite) is tailored for intermediate-level Jira administrators aiming to utilize Jira Service Management efficiently.

Upon completing this training, participants will be able to:

• Learn and comprehend the fundamental concepts of Jira Service Management.
• Configure a service desk and manage requests effectively.
• Oversee the backend and integrations of Jira Service Management.

This instructor-led, live training in Vietnam (online or onsite) targets beginner to intermediate-level professionals who wish to enhance their Jira skills. The curriculum covers integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management effectively.

Upon completion of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management purposes.
• Manage Jira user profiles and assign suitable roles and permissions.
• Efficiently import data into Jira in accordance with best practices.
• Optimize Jira storage usage and implement effective data management strategies.

JIRA is a Java-based web application designed for project and issue tracking to enhance the agility of software development.

In this instructor-led live training, participants will learn how to utilize Jira to implement a Kanban approach to Agile within their organization.

By the end of this training, participants will be able to:

• Understand the principles behind Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customize Jira to fit the needs of their organization
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.

Note

• To request a customized training for this course, please contact us to arrange.

The PSPO II certification from Scrum.org is an advanced-level course designed to strengthen professional product ownership capabilities in complex environments.

This instructor-led live training, available both online and on-site, targets experienced Product Owners, product managers, and Agile leaders who aim to optimize product value and master modern product management strategies.

Upon completion of this training, participants will be equipped to:

• Comprehend advanced Product Owner stances and implement them in real-world scenarios.
• Utilize stakeholder management and product strategy techniques to maximize value.
• Apply Evidence-Based Management (EBM) principles to drive outcome-focused product delivery.
• Prepare thoroughly for the PSPO II assessment.

Course Format

• Interactive lectures and group discussions.
• Case studies and scenario-based exercises.
• Practical group activities and role-playing sessions.

Customization Options

• To arrange a customized training version of this course, please contact us directly.