Change Management - Leading the change Training Course

Module 1 – Grasping Change Dynamics

• Lecture: Introduction to change management frameworks (such as Kotter’s 8 Steps or the ADKAR Model) and their application in business contexts. Explore distinctions between change and broader transformation.
• Discussion and Q&A: Reflect on how change has affected your organization over the past two years. What strategies succeeded, and what fell short?
• Practice: Analyze a case study of a multinational company’s unsuccessful change initiative to identify root causes of resistance and missed opportunities.
• Expansion: Task participants with mapping recent organizational changes using the ADKAR model for later review.

Module 2 – Constructing the Business Case for Change

• Lecture: Crafting a compelling vision and aligning change with strategic objectives. Methods for measuring ROI on change initiatives.
• Discussion and Q&A: Identify the key drivers currently making change urgent within your industry.
• Practice: Collaborate in groups to draft a one-page “Change Charter” for a hypothetical merger, outlining vision, objectives, and core benefits.
• Expansion: Encourage participants to refine their real-world change charters post-session using feedback from stakeholders.

Module 3 – Guiding People Through Change

• Lecture: The psychology of change—understanding resistance, emotional responses, and motivation. Strategies for building trust and engagement.
• Discussion and Q&A: Share examples of resistance faced in your leadership role and how you managed it.
• Practice: Engage in a role-play exercise where managers communicate a significant policy change to a skeptical senior team.
• Expansion: Suggest journaling about communication styles used in change scenarios and experimenting with alternative approaches.

Module 4 – Stakeholder Mapping and Influence

• Lecture: Identifying stakeholders, analyzing their influence and interest levels, and developing tailored engagement strategies.
• Discussion and Q&A: Which stakeholder group is most difficult to persuade in your organization, and why?
• Practice: Participants create a stakeholder influence map for an organizational digital transformation project.
• Expansion: Recommend conducting stakeholder interviews after training to validate assumptions and refine influence strategies.

Module 5 – Sustaining and Embedding Change

• Lecture: Institutionalizing change through governance, performance metrics, and cultural alignment. Strategies to avoid reverting to old habits.
• Discussion and Q&A: How do you ensure new behaviors persist beyond the initial implementation phase?
• Practice: Teams design a 90-day sustainment plan for a completed change initiative, including reinforcement activities and success indicators.
• Expansion: Task participants with implementing one sustainment technique within their teams within the following month.

Module 6 – Integrating Learning into Real Projects

• Lecture: Synthesizing the day’s learnings into actionable steps.
• Discussion and Q&A: Which tools and strategies from today can be applied immediately in your role?
• Practice: Participants draft a personal action plan for an upcoming or current change initiative, detailing next steps, stakeholder actions, and success measures.
• Expansion: Recommend forming peer accountability partnerships to review progress at 30, 60, and 90 days post-training.