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Duration 14 hours
Course Outline
Overview of ChatGPT in Administrative Contexts
- Distinguishing between tasks ChatGPT can and cannot automate
- Reviewing typical administrative applications
- Crafting effective prompts for standard duties
Streamlining Routine Writing
- Drafting emails, official notices, and announcements
- Generating summaries, meeting records, and follow-up communications
- Establishing standardized text formats for frequent use
Refining Document Structure and Presentation
- Editing, reformatting, and reorganizing information
- Transforming raw text into refined documents
- Correcting grammatical, stylistic, and layout inconsistencies
Developing Templates and Administrative Utilities
- Assembling checklists, forms, and reusable frameworks
- Creating initial drafts of SOPs and compliance-based structures
- Reducing effort in repetitive document generation
Processing Data and Light Automation
- Organizing information from unstructured text
- Identifying critical details and converting content into tabular formats
- Generating data-prepared summaries for input or reporting platforms
Supporting Task Management and Workflows
- Drafting timetables, reminders, and step-by-step instructions
- Automating the documentation of planning efforts
- Facilitating complex, multi-stage administrative processes
Secure and Ethical AI Usage in Administration
- Recognizing limitations and avoiding common errors
- Managing confidential data responsibly
- Maintaining accuracy and uniformity in AI-generated outputs
Advanced Prompting for Operational Excellence
- Employing prompt structures for recurring workflows
- Designing simple automation sequences for frequent tasks
- Refining instructions to enhance output quality
Conclusion and Future Directions
Requirements
- Familiarity with fundamental office procedures
- Proficiency with standard productivity software
- Confidence in managing digital files
Target Audience
- Office support staff
- Administrative coordinators
- Data entry specialists
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
