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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its functionality
- Key public sector applications of AI within Microsoft tools
- Understanding Copilot’s data sources and security parameters
Document Management in Word
- Drafting policy memos, letters, and reports
- Refining, summarizing, and clarifying text
- Developing structured content from bullet points or tables
Email and Calendar Support in Outlook
- Composing and replying to emails more efficiently with Copilot
- Managing meeting schedules and drafting follow-up notes
- Summarizing extensive email threads and identifying key takeaways
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Creating charts, summaries, and visual data insights
- Utilizing Copilot to identify trends or answer specific questions
Copilot for Meetings and Presentations
- Generating meeting summaries and action items in Teams
- Drafting PowerPoint presentations from concise notes
- Transforming transcripts into briefs or formal reports
Prompting Techniques and Custom Scenarios
- Crafting effective prompts for consistent outcomes
- Tailoring prompts to match your department’s tone and specific needs
- Reusing prompt templates for recurring tasks
Responsible Usage in Government Settings
- Ensuring confidentiality, oversight, and appropriate application
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI practices in public service
Recap and Future Steps
Requirements
- Proficiency with core Microsoft 365 applications (Word, Outlook, Excel, etc.)
- Familiarity with typical public sector responsibilities, including reporting, communication, and documentation
- No prior experience with AI or Copilot is necessary
Target Audience
- Government personnel utilizing Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff aiming to boost productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today