MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Vietnam (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This program provides a clear framework for understanding the responsibilities of a process owner, enabling them to articulate their activities as structured processes. It delivers the necessary education for overseeing the design, re-engineering, and improvement of IT Service Management (ITSM) processes, particularly within Agile Service Management contexts. Participants will learn to apply Scrum practices to their process owner duties and utilize Agile and Lean principles to implement a 'just enough' level of process. The course also emphasizes the continuous alignment of process performance with overall business goals.

This instructor-led live training in Vietnam (online or onsite) is designed for intermediate professionals looking to boost workflow efficiency via ClickUp’s automation and integration capabilities.

By the conclusion of this training, attendees will be equipped to:

• Comprehend the functionality and use cases of ClickUp automations.
• Build and manage automations to streamline daily workflows.
• Link ClickUp with external tools such as Slack, Google Drive, and Zapier.
• Establish triggers, conditions, and actions for automated task handling.
• Improve team collaboration through integrated automation strategies.

This instructor-led live training in Vietnam (available online or onsite) targets intermediate-level professionals who aim to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in Vietnam (online or onsite) targets advanced professionals who aim to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

Upon completion of this training, participants will be able to:

• Customize ClickUp workspaces, views, and templates to suit business requirements.
• Create and optimize workflows for effective process management.
• Apply advanced automation techniques to handle repetitive tasks.
• Connect ClickUp with various business tools and data sources.
• Track and analyze process efficiency through ClickUp reporting features.

This live training, led by an instructor in Vietnam (online or on-site), is designed for advanced professionals looking to use ClickUp to manage large-scale projects, facilitate cross-functional teamwork, and drive enterprise-wide efficiency.

Upon completion of this training, participants will be able to:

• Deploy ClickUp at an enterprise scale using best practices.
• Organize workspaces, spaces, and projects effectively for large teams.
• Utilize advanced reporting tools and dashboards to gain executive insights.
• Automate workflows and connect ClickUp with enterprise systems.
• Strengthen governance, compliance, and security within ClickUp.

This instructor-led live training in Vietnam (online or onsite) is designed for beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, along with personal productivity techniques.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and understand its workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views such as List, Board, and Calendar for better organization.
• Apply productivity features including priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led live training in Vietnam highlights the advanced capabilities of JIRA, including the creation and management of diverse project types, utilization for agile projects, configuration of agile boards, administration of built-in and custom fields, design of screens and filters, execution of basic to advanced issue searches, application of screen schemes, oversight and updates to workflows, configuration of workflow schemes, as well as analysis and report generation.

By the conclusion of this training, participants will be able to:

• Effectively manage issues.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Vietnam introduces JIRA's approach to software planning, tracking, and releasing. Participants will be guided through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in Vietnam (online or onsite) is designed for intermediate-level professionals who wish to optimize team collaboration using ClickUp’s advanced features.

By the end of this training, participants will be able to:

• Establish and manage collaborative workspaces tailored for teams.
• Utilize ClickUp’s advanced task management capabilities for seamless team coordination.
• Enhance team communication via ClickUp’s integrated tools.
• Leverage ClickUp’s reporting and dashboard functionalities to monitor team performance.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration platforms.

This instructor-led live training in Vietnam (online or onsite) targets intermediate-level business analysts who want to learn the tools and techniques of business analysis and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led live training in Vietnam (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and monitor tasks to optimize project workflows and increase team productivity.
• Incorporate functionality and extensions beyond standard Trello features to track the progress of complex projects.
• Organize multiple projects efficiently using Trello.