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Course Outline
MSP Fundamentals and Program-Centric Mindset
- Distinguishing between programs and projects; the strategic value of program management
- Core MSP tenets and the principle of transformational flow
- Overview of the program lifecycle: identification, definition, and benefits management
Program Governance and Organizational Design
- Program architecture, key roles, and duties (including SRO, Program Manager, and Board)
- Establishing and operationalizing a Program Management Office (PgMO)
- Defining decision rights, reporting structures, and escalation mechanisms
Vision, Blueprint Design, and Benefits Management
- Articulating the strategic vision and desired outcomes
- Constructing the program blueprint and target operating model
- Identifying, mapping, quantifying, and monitoring benefits
Strategic Planning and Delivery Execution
- Formulating the program plan and delivery roadmap
- Aligning workstreams and projects; managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Interaction and Communication Strategies
- Conducting stakeholder analysis and developing engagement plans
- Planning communications and fostering change readiness
- Navigating resistance and strengthening sponsor engagement
Risk, Issue, and Assurance Oversight
- Identifying and escalating program-level risks and issues
- Defining assurance roles, managing internal/external assurance, and preparing for audits
- Developing contingency plans and decision support mechanisms
Financial Governance, Benefit Realization, and Value
- Building the business case and establishing financial governance controls
- Monitoring benefit realization, measuring outcomes, and calculating ROI
- Implementing cost controls, forecasting, and rebaselining practices
Quality, Configuration, and Change Management
- Applying quality management standards to program delivery
- Managing configuration and change control across multiple projects
- Leveraging standards, templates, and knowledge management for repeatable success
Transition to Operations and Program Closure
- Planning handovers, sustainability, and operational acceptance
- Executing closure tasks: benefits review, lessons learned capture, and documentation
- Integrating delivered outcomes into standard business operations
Applied Workshop and Case Analysis
- Scenario-based exercise: designing a program governance model and benefits map
- Group presentations with peer and instructor critique
- Developing an action plan to implement MSP practices within your organization
Recap and Path Forward
Requirements
- A solid grasp of core project management concepts
- Practical experience within project or program delivery teams
- Awareness of organizational change management principles
Intended Learners
- Program managers and professionals aiming to step into program leadership
- Sponsors, Senior Responsible Owners (SROs), and portfolio leaders
- Members of Program Offices, change management specialists, and delivery heads
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
