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Duration 21 hours
Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing between programs and projects, and the added value of program management.
- Core MSP principles and the concept of transformational flow.
- Overview of the program lifecycle: identification, definition, and benefit management.
Program Governance and Organizational Structure
- Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board).
- Establishing a Program Management Office (PgMO).
- Structuring decision-making processes, reporting lines, and escalation paths.
Vision, Blueprint, and Benefits Management
- Clarifying the program vision and strategic outcomes.
- Developing the blueprint and target operating model.
- Identifying, mapping, measuring, and tracking program benefits.
Planning and Delivery Methodologies
- Formulating the program plan and delivery roadmap.
- Integrating workstreams and projects, while managing dependencies and sequencing.
- Addressing scheduling, resource allocation, and capacity planning.
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and defining engagement strategies.
- Planning communications and fostering change readiness.
- Mitigating resistance and strengthening sponsor commitment.
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues.
- Defining assurance roles, managing internal and external assurance, and preparing for audits.
- Developing contingency plans and decision-support mechanisms.
Financials, Value, and Benefits Realization
- Building business cases and implementing financial governance.
- Monitoring benefits, measuring outcomes, and calculating ROI.
- Managing cost controls, forecasting, and rebaselining.
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs.
- Managing configuration and change control across integrated projects.
- Utilizing standards, templates, and knowledge management for repeatability.
Transition to Business-as-Usual and Closure
- Planning for handover, sustainment, and operational acceptance.
- Executing closure activities: benefits review, lessons learned, and final documentation.
- Integrating outcomes into standard business-as-usual processes.
Practical Workshop and Case Study
- Scenario exercise: Designing a program governance model and benefits map.
- Group presentations with peer and instructor feedback.
- Creating an action plan to implement MSP practices within participants’ organizations.
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals.
- Practical experience working within or supporting project and program environments.
- Knowledge of organizational change concepts.
Target Audience
- Current and aspiring program managers.
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
- Program office staff, change managers, and delivery leads.
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
