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Ly Thai To

Level 5, 41A Ly Thai To Street, Hanoi, Vietnam

The business centre is conveniently located in Sentinel Place on the corner of Ly Thai To and Tran Nguyen Han Streets. It is located within five minutes walk to the Opera House, the Metropole and the Hilton Hanoi Opera and in close proximity to The Ministry of Finance, The Hanoi People's Committee, The State Bank of Vietnam and numerous other commercial properties and foreign banks. Ly Thai To Street is a prominent street which is well known in Hanoi and provides easy of access for any visitors. Key office developments in the vicinity include BIDV Tower, 63 Ly Thai To and the Opera Business Centre and there is high-end shopping malls in the immediate locality.

InterContinental Hanoi Westlake

Leve1 & 2, Number 1A, Nghi Tam, Ha Noi, Vietnam

Located at strategic positions on Floors 1 & 2, No. 1A Nghi Tam Street, in the central Ho Tay Ward, Hanoi, InterContinental Hanoi Westlake Hotel stands as one of the city's premier commercial buildings. This iconic structure sits on a major thoroughfare, offering excellent accessibility and convenient connections to the vibrant cultural and entertainment centers of Hanoi. From this prime location, both residents and tourists can easily access famous landmarks such as the picturesque West Lake and the bustling Hoan Kiem Lake area. With its strategic positioning, the hotel is just a 5- to 10-minute drive from Ga Doi Anh (formerly Ga Chung Cun - Yên Hòa) on Line 2 of the Hanoi Metro. More than just providing luxurious work and living spaces, InterContinental Hanoi Westlake functions as a prestigious commercial center, seamlessly integrating all business and leisure needs within a modern and comfortable environment.

JW Marriott Hanoi

Number 8, Do Duc Duc Street,, Ha Noi, Viet Nam

Located at a prime position on Floor 8, Number 8 Do Duc Duc Street, in the heart of Hoan Kiem Ward, Hanoi, the JW Marriott Hanoi stands as a premier commercial building. This iconic structure sits strategically on a key thoroughfare, offering exceptional accessibility and convenient connections to Hanoi's vibrant cultural and entertainment centers. From this central location, guests can easily access the beautiful Hoan Kiem Lake and the historic Old Quarter with its myriad attractions. The hotel's strategic positioning makes it highly suitable for both business and leisure, providing convenient access to the city's core. More than just elegant accommodation, the JW Marriott Hanoi functions as a prestigious commercial hub, seamlessly integrating sophisticated workspaces, dining, and leisure amenities within a modern and comfortable environment. It is an ideal base for discerning travelers seeking convenience, style, and access to Hanoi's dynamic energy.

Pullman Ha Noi

Level 1 & 2 , Number 40, Cat Linh, Ha Noi, Vietnam

Located at a prime position on Floors 1 & 2, Number 40 Cat Linh Street, Hanoi, Vietnam, the Pullman Hanoi stands as a modern commercial hub. This strategic location places it within the rapidly developing Cat Linh area, offering excellent access to the bustling Central Space and proximity to upcoming infrastructure like the Cat Linh-Hai Ba Trung Metro station (Line 2). From this modern address, guests and professionals find it convenient to connect to the heart of Hanoi. The hotel is well-positioned to reach key landmarks such as Hoan Kiem Lake and West Lake, as well as the historic Old Quarter, all within a relatively short distance. More than just a modern hotel, the Pullman Hanoi functions as a dynamic commercial center, integrating contemporary business facilities and leisure amenities within a stylish and comfortable environment, catering to the needs of today's discerning traveler.

Sofitel Legend Metropole Hanoi

Level 1 & 2 , Number 15, Ngo Quyen, Ha Noi, Vietnam

Located at a prestigious position on Floors 1 & 2, Number 15 Ngo Quyen Street, in Hanoi, Vietnam, the Sofitel Legend Metropole Hanoi stands as an iconic historic landmark and premier commercial building. This magnificent French colonial structure sits on a significant thoroughfare within the vibrant Old Quarter, offering exceptional accessibility and convenient connections to the heart of Hanoi. From this distinguished location, guests and professionals can easily access the beautiful Hoan Kiem Lake and the bustling Old Quarter with its rich history and cultural attractions. The hotel's prestigious positioning makes it an ideal base for both business endeavors and leisure exploration. More than just luxury accommodations, the Sofitel Legend Metropole Hanoi functions as a prestigious commercial and cultural hub, seamlessly integrating timeless charm, sophisticated amenities, and refined services within its historic walls, catering to the discerning traveler and connoisseur.

Toong IPH

3rd Floor, Indochina Plaza, 241 Xuan Thuy street, Cau Giay district, Ha Noi, Vietnam

Located on the 3rd floor of Indochina Plaza, Hanoi, Toong coworking space is one of the key tenants in the whole service complex. We help complete and elevate an ecosystem of living - working - socializing - trading - and relaxing hubs for local entrepreneurs and knowledge workers.

UPGen Keangnam

Level 43, Keangnam Hanoi Landmark Tower, Pham Hung Street, Nam Tu Liem District, Ha Noi, Viet Nam

Inside the tallest building in Hanoi and second tallest in Vietnam, the 72-floor skyscraper Keangnam Hanoi Landmark Tower (Landmark72) is home to one of UPGen’s most impressive spaces. This Grade-A building boasts an incredible view of the city unlike anywhere else in Hanoi. UPGen Keangnam is conveniently located just five minutes’ walk from the metro line.

Explore Our Courses

ChatGPT for Public Communication and Citizen Engagement

 7 Hours

ChatGPT serves as a versatile AI assistant, empowering government communication teams to enhance content creation, responsiveness, and multilingual service delivery while ensuring message consistency and appropriate tone.

This instructor-led live training (available online or onsite) is designed for public sector communication professionals new to AI tools. It focuses on utilizing ChatGPT to support external communication tasks, such as drafting public notices, writing social media content, and responding to citizens in clear and inclusive formats.

Upon completion of this training, participants will be equipped to:

  • Produce effective public announcements, alerts, and updates with the assistance of AI.
  • Adapt tone and messaging to suit different audiences and platforms.
  • Utilize ChatGPT to translate, rewrite, or simplify public content across various languages.
  • Ensure all communications align with established communication guidelines, accessibility standards, and tone policies.

Course Format

  • Interactive lectures and discussions.
  • Practical application of ChatGPT in real-world public sector communication scenarios.
  • Guided exercises focused on outreach, tone management, and language inclusivity.

Customization Options

  • For tailored training aligned with your department's workflows or internal tools, please contact us to arrange a customized session.
Read more...

ChatGPT for Legislative Drafting and Policy Writing

 7 Hours

ChatGPT is an AI-driven language model designed to help public sector teams manage legislative drafting, policy writing, and document revision efficiently — while ensuring clarity, regulatory compliance, and productivity.

This live, instructor-led training (available online or in-person) is tailored for public sector professionals who have little to no prior experience with AI. It targets those responsible for drafting, editing, or reviewing legislative and policy materials, aiming to enhance their precision, clarity, and speed through the effective use of ChatGPT.

Upon completing this training, participants will be able to:

  • Utilize ChatGPT to draft, refine, and edit legislative or policy documents.
  • Implement plain language principles and control tone through advanced prompting techniques.
  • Generate and revise multiple document versions for stakeholder feedback or legal review.
  • Maintain consistency with compliance requirements and established document structures.

Course Format

  • Interactive lectures and group discussions.
  • Practical application of ChatGPT in real-world legislative and policy drafting scenarios.
  • Guided exercises focusing on document structuring, tone adjustment, and legal clarity.

Customization Options for the Course

  • To request a customized version of this course aligned with your department’s specific workflows or internal tools, please contact us to arrange.
Read more...

ChatGPT for Report Summarization and Briefing Preparation

 7 Hours

ChatGPT is a robust AI assistant designed to help public sector teams summarize lengthy documents and generate clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (available online or onsite) is intended for government professionals with limited or no prior experience using AI who routinely work with reports and wish to enhance the way they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

  • Use ChatGPT to extract and summarize key insights from complex documents.
  • Transform raw content into executive summaries, memos, and briefings.
  • Refine summaries for clarity, tone, and purpose.
  • Apply safe and effective prompting for government reporting workflows.

Format of the Course

  • Interactive lecture and discussion.
  • Hands-on use of ChatGPT in sample government scenarios.
  • Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

  • To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.
Read more...

ChatGPT for Government Use: Communication, Analysis, and Productivity

 7 Hours

ChatGPT serves as a robust AI assistant capable of supporting government professionals with tasks such as drafting documents, conducting research, summarizing information, and automating administrative duties.

This guided live training session, available both online and on-site, is designed for public sector employees who have little to no prior experience with AI tools but wish to leverage ChatGPT effectively to enhance government-related communication, analytical capabilities, and administrative efficiency.

Upon completing this training, participants will be able to:

  • Utilize ChatGPT to draft and refine government emails, memoranda, and reports.
  • Accurately summarize policy documents, public feedback, or research outcomes.
  • Craft effective prompts for daily administrative and analytical responsibilities.
  • Apply fundamental privacy and compliance standards when employing AI within the public sector.

Course Format

  • Interactive lectures and discussions.
  • Real-world use cases tailored to government operations.
  • Practical exercises in implementation and prompt engineering.

Customization Options

  • For customized training aligned with your department's specific workflows or policy priorities, please reach out to us to arrange a session.
Read more...

DeepSeek for Government and Policy-Making

 14 Hours

This instructor-led, live training in Hanoi (online or onsite) is aimed at advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

  • Utilize DeepSeek AI for policy analysis and strategic decision-making.
  • Automate government reports and improve data transparency.
  • Apply AI-driven insights for public sector innovation.
  • Enhance citizen engagement through AI-powered solutions.
Read more...

Introduction to AI Programming for Public Sector Innovation

 14 Hours

AI programming involves the practical application of coding tools and techniques to develop intelligent systems that facilitate automation, analysis, and service improvement.

This instructor-led live training (available online or onsite) is designed for public sector professionals with limited or emerging experience in AI who support innovation, research, or operational transformation. Participants will gain practical programming skills to explore how AI tools can be built and integrated into government workflows.

By the end of this training, participants will be able to:

  • Grasp core AI concepts, including large language models (LLMs), APIs, and intelligent automation.
  • Write simple Python scripts to interact with AI services and process structured data.
  • Develop prototypes using AI for tasks such as summarization, classification, or chatbot creation.
  • Assess the risks and constraints associated with AI development in the public sector, such as privacy, explainability, and compliance.

Course Format

  • Interactive lectures and discussions.
  • Hands-on practice using Python and LLM APIs with public sector examples.
  • Guided exercises focused on data analysis, content automation, and workflow prototyping.

Course Customization Options

  • To request customized training tailored to your department's workflows or internal tools, please contact us to arrange it.
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Microsoft 365 Copilot for Government Use: Efficiency, Communication, and Insight

 7 Hours

Microsoft 365 Copilot is an AI-driven assistant integrated into well-known Microsoft applications to improve content generation, automate routine activities, and deliver intelligent insights.

This instructor-led live training session (available online or onsite) targets public sector employees who have little to no prior experience with AI tools but want to leverage Microsoft 365 Copilot to enhance communication, streamline document management, and extract valuable insights from data and meetings more efficiently.

By the end of this training, participants will be able to:

  • Utilize Copilot within Word, Excel, and Outlook to draft, analyze, and refine communications.
  • Automate repetitive documentation and summarization tasks across Microsoft 365 applications.
  • Derive insights from meeting notes, spreadsheets, and written reports.
  • Adhere to responsible use guidelines for Copilot in a public sector environment.

Course Format

  • Interactive lectures and group discussions.
  • Practical experience with Microsoft 365 Copilot using sample government scenarios.
  • Guided exercises focused on communication, reporting, and meeting productivity.

Customization Options for the Course

  • To arrange customized training for this course tailored to your department's specific workflows or internal tools, please contact us.
Read more...

Intermediate Gemini AI for Public Sector Professionals

 16 Hours

This instructor-led live training in Hanoi (online or onsite) is designed for intermediate-level public sector professionals who want to use Gemini to generate high-quality content, support research efforts, and improve productivity through advanced AI interactions.

By the end of this training, participants will be able to:

  • Craft more effective and tailored prompts for specific use cases.
  • Generate original and creative content using Gemini.
  • Summarize and compare complex information with precision.
  • Use Gemini for brainstorming, planning, and organizing ideas efficiently.
Read more...

AI Risk Management and Security in the Public Sector

 7 Hours

Artificial Intelligence (AI) introduces new dimensions of operational risk, governance challenges, and cybersecurity exposure for government agencies and departments.

This instructor-led, live training (online or onsite) is aimed at public sector IT and risk professionals with limited prior experience in AI who wish to understand how to evaluate, monitor, and secure AI systems within a government or regulatory context.

By the end of this training, participants will be able to:

  • Interpret key risk concepts related to AI systems, including bias, unpredictability, and model drift.
  • Apply AI-specific governance and auditing frameworks such as NIST AI RMF and ISO\/IEC 42001.
  • Recognize cybersecurity threats targeting AI models and data pipelines.
  • Establish cross-departmental risk management plans and policy alignment for AI deployment.

Format of the Course

  • Interactive lecture and discussion of public sector use cases.
  • AI governance framework exercises and policy mapping.
  • Scenario-based threat modeling and risk evaluation.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

AI-Enhanced Public Service Delivery

 7 Hours

Artificial Intelligence (AI) is being leveraged more frequently to boost the efficiency, accessibility, and responsiveness of public services across sectors like taxation, healthcare, immigration, and social welfare.

This instructor-led live training (available online or onsite) targets public service professionals with limited AI background who want to explore real-world applications, automation strategies, and planning considerations for integrating AI into front-line government services.

Upon completion of this training, participants will be able to:

  • Pinpoint areas within their department where AI can enhance public service operations.
  • Gain understanding of automation tools and AI-driven decision support systems.
  • Explore use cases in forecasting, language access, and citizen assistance.
  • Evaluate ethical, operational, and citizen trust implications of AI-enabled services.

Format of the Course

  • Interactive lecture featuring real-life examples.
  • Public sector use case walkthroughs and group discussions.
  • Strategy planning exercises tailored to participants' respective departments.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

AI Policy and Regulation for Governments

 7 Hours

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems. <\/p>

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment. <\/p>

By the end of this training, participants will be able to: <\/p>

  • Interpret key components of AI-related regulations such as the EU AI Act and GDPR. <\/li>
  • Assess national and international policy developments (Canada, U.S., OECD, etc.). <\/li>
  • Evaluate legal and ethical risks in AI procurement and use. <\/li>
  • Contribute to AI governance, oversight, and cross-agency alignment. <\/li> <\/ul>

    Format of the Course<\/strong> <\/p>

    • Interactive lecture and legal case analysis. <\/li>
    • Regulatory comparisons and policy mapping exercises. <\/li>
    • Scenario-based group discussion. <\/li> <\/ul>

      Course Customization Options<\/strong> <\/p>

      • To request a customized training for this course, please contact us to arrange. <\/li> <\/ul>
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AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

 7 Hours

AI tools like ChatGPT, Copilot, and Gemini are revolutionizing administrative workflows by enabling teams to draft content, schedule meetings, manage emails, and automate repetitive tasks.

This instructor-led, live training (available online or onsite) is designed for public sector administrative professionals with little to no prior experience in AI who want to boost everyday productivity through the practical application of AI assistants and automation tools.

Upon completion of this training, participants will be able to:

  • Comprehend how AI tools support common administrative duties.
  • Utilize ChatGPT, Copilot, and Gemini to create emails, summaries, and documents.
  • Integrate AI tools with calendars, task lists, and office software.
  • Apply best practices for crafting prompts and interpreting results.

Format of the Course

  • Interactive lectures and guided demonstrations.
  • Hands-on practice with real-world administrative tasks.
  • Customizable exercises using tools most relevant to participants' daily work.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

Introduction to Audio AI

 14 Hours

Audio AI encompasses artificial intelligence technologies designed to interpret, analyze, generate, or interact with audio signals, such as human speech, environmental sounds, and music.

This instructor-led, live training (available online or onsite) is tailored for beginner-level professionals seeking to grasp how AI is applied in the audio domain for business, communication, automation, and innovation purposes.

Upon completing this training, participants will be able to:

  • Understand what Audio AI is and its practical applications in real-world settings.
  • Identify various categories of audio AI tools (e.g., transcription, classification, generation).
  • Explore business cases within customer service, security, compliance, and media sectors.
  • Evaluate AI tools and services suitable for enterprise audio applications.

Format of the Course

  • Interactive lecture and discussion.
  • Extensive exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.
Read more...

Introduction to AI for Public Sector Leaders

 7 Hours

Artificial Intelligence (AI) is reshaping how public sector entities operate, make decisions, and deliver services on a global scale.

This instructor-led live training, available either online or at your location, is designed for public sector leaders who have little to no prior experience with AI. The course helps participants grasp the fundamentals of AI, evaluate its strategic importance, and discover how to ethically and effectively integrate it into government organizations.

Upon completing this training, participants will be equipped to:

  • Grasp the core concepts and terminology associated with artificial intelligence.
  • Assess both the opportunities and potential risks of AI within public sector environments.
  • Examine ethical and regulatory factors relevant to using AI in government settings.
  • Form well-informed viewpoints to guide policy-making, procurement decisions, and strategic planning related to AI.

Course Format

  • Interactive lectures and group discussions.
  • Real-world case studies from the public sector.
  • Guided group reflections and policy-focused exercises.

Customization Options

  • To request a customized version of this course, please contact us to make arrangements.
Read more...

Professional Scrum Product Owner - AI Essentials

 16 Hours

Artificial Intelligence is swiftly emerging as the cornerstone of contemporary product management, fundamentally changing how we identify customer needs, define solutions, and make critical decisions. Much like electricity revolutionized industries, AI is reshaping the lifecycle of products—from creation and validation to evolution.

This instructor-led, live training session (available online or onsite) is designed for Product Owners, Scrum Masters, and Agile Coaches seeking to understand how AI can elevate product ownership and bolster decision-making capabilities.

Upon completion of this training, participants will be equipped to:

  • Grasp the core concepts of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
  • Apply the seven key stances of a Product Owner (including the newly introduced Orchestrator stance) and leverage AI to enhance each role—such as the Visionary, Experimenter, or Customer Representative.
  • Master the art of effective prompting and view AI tools as intelligent collaborators with specialized capabilities.
  • Enhance customer insight by creating AI-assisted personas for hypothesis testing and discovery, while preserving genuine human interaction with customers.
  • Articulate a clear product vision using structured frameworks like the 3x3 Framework, utilizing AI to shape and visualize compelling narratives.
  • Accelerate prototyping and hypothesis testing through Generative AI tools, such as generating mock-ups or developing product concepts.
  • Inform product decisions by using AI to analyze, prioritize, and evaluate features based on their value, feasibility, and impact on users.
  • Automate or delegate routine daily tasks (such as emails, stakeholder management, and note-taking) via AI, freeing up time for strategic and creative work.
  • Facilitate discussions on AI ethics, bias, and data security to ensure responsible and sustainable AI adoption.
  • Identify and design high-value AI use cases tailored to specific product requirements and organizational contexts.
  • Explore and experiment with approximately 20 distinct AI tools and models—ranging from productivity assistants and prototyping platforms to generative solutions for video, images, and coding.
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Testimonials (1)

I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.

Thato Malapane - MSP Mine Support Products (Pty) ltd

Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Provisional Upcoming Courses (Require 5+ participants)

Introduction to Audio AI

2026-08-31 09:30
14 hours
Sofitel Legend Metropole Hanoi
203,240,236 VND (Online)
203,240,236 VND (Classroom)

ChatGPT for Legislative Drafting and Policy Writing

2026-09-14 09:30
7 hours
Toong IPH
101,620,118 VND (Online)
101,620,118 VND (Classroom)

ChatGPT for Public Communication and Citizen Engagement

2026-09-28 09:30
7 hours
UPGen Keangnam
101,620,118 VND (Online)
101,620,118 VND (Classroom)

AI Policy and Regulation for Governments

2026-10-12 09:30
7 hours
Ly Thai To
101,620,118 VND (Online)
101,623,768 VND (Classroom)

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