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Course Outline

Fundamentals of AI-Driven Summarization

  • The mechanism by which ChatGPT processes and condenses information
  • Common document types encountered in government operations
  • Recognizing AI output constraints and the need for refinement

Condensing Reports and Briefing Materials

  • Creating concise overviews from policy or research reports
  • Distilling key findings from technical or analytical documentation
  • Structuring content for executive-level review

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Emphasizing critical decisions and outstanding issues
  • Drafting summaries for internal communication or follow-up actions

Effective Prompting Strategies

  • Structuring prompts for summarization and rewriting tasks
  • Illustrative examples of role-based and outcome-focused prompts
  • Using iterative prompting to enhance summary quality

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal managers, or the public
  • Switching between formal and conversational tones as required
  • Producing varied formats such as bullet points, executive memos, and Q&A sections

Embedding ChatGPT into Government Operations

  • Integrating ChatGPT into workflows using Word, Teams, and browser-based tools
  • Pairing ChatGPT with meeting and collaboration platforms
  • Reviewing and refining summaries in real-time

Ethical Use and Verification

  • Preventing misrepresentation or hallucinated information
  • Verifying summaries and referencing original sources
  • Adhering to information governance and security protocols

Recap and Forward Planning

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents
  • No previous experience with ChatGPT or AI tools is necessary

Target Audience

  • Analysts
  • Program managers
  • Executive support personnel
 7 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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