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Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT and its operational mechanisms
- Application of ChatGPT in government workflows
- Understanding strengths, limitations, and responsible usage
Writing and Editing Official Communication
- Drafting memos, emails, and reports with ChatGPT
- Enhancing tone, clarity, and plain language usage
- Adjusting content to suit different audiences and formats
Summarization and Information Extraction
- Condensing lengthy policy or research documents
- Identifying and extracting key points and action items
- Structuring summaries for briefings and meetings
Prompt Design for Government Use
- Mastering basic and advanced prompting techniques
- Effectively utilizing examples and role instructions
- Developing reusable prompt templates for recurring tasks
Translation and Multilingual Support
- Translating internal and public-facing communications
- Maintaining a professional tone across different languages
- Utilizing ChatGPT to foster inclusive and accessible language
Productivity and Task Automation
- Brainstorming and generating ideas for new initiatives
- Creating content from structured data sources (e.g., tables)
- Generating outlines for presentation decks or briefings
Compliance, Security, and Ethical Use
- Addressing data privacy and information sharing risks
- Adhering to internal AI and IT policies
- Building public trust through responsible AI use
Summary and Next Steps
Requirements
- Basic proficiency with digital tools commonly used in public sector environments
- No previous experience with AI or ChatGPT is necessary
- Familiarity with drafting, reviewing, or managing official communications is beneficial
Target Audience
- Public service teams and administrative professionals
- Policy analysts and government communications specialists
- Employees aiming to enhance productivity through AI-driven tools
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.