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Course Outline
Fundamentals of Artificial Intelligence
- Defining AI: Essential terminology and underlying technologies
- Distinguishing between AI, Machine Learning (ML), and automation
- Current trends in AI integration within the public sector
AI Applications in Government Operations
- Enhancing service delivery through chatbots, document automation, and predictive analytics
- Supporting policy and planning via modeling, forecasting, and simulations
- Case examples in public safety, healthcare, and citizen engagement
Addressing Risks, Ethics, and Bias in AI
- Recognizing algorithmic bias and ensuring fairness
- Applying ethical decision-making principles to AI systems
- Prioritizing transparency, accountability, and explainability
AI Governance and Regulatory Context
- Overview of the EU AI Act, GDPR, and international regulatory trends
- Examining national AI strategies and governance models
- Considering the impact on public trust and citizen welfare
Strategies for Procurement and Implementation
- Key considerations for leaders prior to AI investment
- Assessing vendors, pilot programs, and strategic partnerships
- Preparing for inter-agency collaboration and data infrastructure readiness
Strategic Roadmapping for AI Adoption
- Cultivating internal AI literacy and establishing cross-functional teams
- Aligning AI initiatives with broader organizational mission outcomes
- Developing adoption roadmaps for specific departments or agencies
Conclusion and Future Directions
Requirements
- Working knowledge of public sector operations and policy structures
- Desire to harness emerging technologies for public benefit
- No previous technical expertise in AI is necessary
Target Audience
- High-level administrators
- Ministers and senior government officials
- Policy consultants and public sector strategy professionals
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
