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 Duration 14 hours

Course Outline

Core Concepts and Practical Applications of Gen AI

Introduction to Generative AI

  • Defining Gen AI and understanding its operational mechanisms
  • Exploring language models and their inherent limitations
  • The critical role of human oversight in AI-assisted workflows

Gen AI as a Tool for the Business Analyst

  • Assisting in the analysis of complex problems
  • Structuring and organizing information effectively
  • Assisting in the drafting of documents and reports

Practical Prompt Engineering

  • Techniques for crafting effective prompts
  • Defining context, objectives, and constraints
  • Refining outputs through iterative processes

Enhancing Business Analysis

  • Identifying and defining business problems
  • Formulating data-driven hypotheses
  • Conducting scenario analysis

 AI-Assisted Analytical Documentation

  • Writing business requirements
  • Describing business processes
  • Organizing workshop notes and summaries

Integrating AI into Daily Workflows

Gen AI as a Cognitive Aid, Not a Substitute

  • Critically assessing AI-generated outputs
  • Verifying and validating content accuracy
  • Preventing unthoughtful automation

AI in Stakeholder Communication

  • Preparing communications and status updates
  • Simplifying complex information
  • Tailoring messages for diverse audiences

Risk Management and Responsibility

  • Safeguarding data privacy and confidentiality
  • Maintaining accountability for AI-generated content
  • Addressing ethical considerations

Developing a Customized BA Workflow with AI

  • Applying practical use-case scenarios
  • Integrating with existing productivity tools
  • Implementing team best practices

 

Requirements

  • Professional background in roles involving data analysis, reporting, or business process support.
  • Technical proficiency: Competence in MS Excel, including lookup functions, pivot tables, and basic charting.
  • Domain expertise: A fundamental understanding of Key Performance Indicators (KPIs) within your specific business sector and familiarity with the organizational data lifecycle.

Target Audience

  • Business and Systems Analysts.
  • Product Owners and Product Managers.
  • Business Consultants.
  • Requirements Engineering Specialists.

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