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Duration 14 hours
Course Outline
Module 1: AI Foundations for the Contemporary Workplace
- Understanding Large Language Models (LLMs) and their impact on administrative roles
- Core concepts of prompt engineering to boost productivity
- Navigating ethics and data privacy standards in AI-enabled workplaces
- An introduction to the ChatGPT interface and its essential capabilities
Module 2: Efficient Information Management and Synthesis
- Distilling complex content from lengthy documents, reports, and articles
- Converting transcripts into clear, actionable meeting minutes
- Utilizing ChatGPT to structure data and categorize information
- Identifying key insights and conducting sentiment analysis on written content
Module 3: Streamlining Communication and Professional Writing
- Automating email interactions, including standard replies, follow-ups, and invitations
- Composing formal letters, internal memos, and corporate communications
- Building presentations and speeches with strong structural integrity
- Refining grammar and tone to enhance professional clarity
Module 4: Strategic Planning, Organization, and Task Automation
- Project structuring: Formulating action plans, timelines, and role assignments
- Schedule coordination: Managing calendars and setting meeting reminders
- Constructing comprehensive task lists and prioritizing key activities
- Automating recurring duties such as email triage, report generation, and file management
- Applying AI capabilities for effective problem-solving and decision support
Module 5: Applied Scenarios and Practical Workshops
- Workshop: Constructing a complete project plan from inception using ChatGPT
- Exercise: Condensing a financial report and drafting a corresponding executive summary email
- Simulation: Coordinating a meeting and documenting the proceedings
- Developing personalized templates for daily operational use
Key Takeaways and Future Pathways
Requirements
- No background experience in artificial intelligence is necessary.
- Familiarity with standard administrative duties and information management is advantageous.
Target Audience
- Administrative support staff
- Secretaries and executive assistants
- Project managers
- Operational coordinators
- Professionals aiming to elevate productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
