Course Outline
Introduction to the Course and Learning Goals
- Welcome, overview of objectives, and agenda
- Connecting leadership practices to company mission and strategic aims
- Setting participant expectations and conducting initial self-assessments
Core Principles of Situational Leadership
- Exploration of leadership styles applicable to field teams
- Assessing team competence and commitment levels
- Choosing the most effective leadership approach for specific tasks
Communication Best Practices on the Jobsite
- Methods for delivering clear and concise briefings and instructions
- Practising active listening and confirming understanding
- Conveying technical and safety information effectively under time pressure
Assertive Decision-Making and Problem Resolution
- Applying structured decision-making processes to field-based challenges
- Employing rapid root-cause analysis and implementing corrective actions
- Striking a balance between speed, safety, and quality in decision-making
Strategies for Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople
- Providing immediate constructive feedback and recognition
- Creating short-term incentives and non-monetary reward structures
Performance Management and Productivity Enhancement
- Defining clear expectations and setting measurable goals
- Monitoring progress, KPIs, and conducting quick performance reviews
- Coaching team members for skill development and accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules effectively
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans to address delays and site disruptions
Leading Health, Safety, and Compliance
- The role of leaders in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Navigating interpersonal conflicts and difficult conversations
- Fostering collaboration across multi-skilled teams
- Promoting inclusive behaviours and respectful communication
Hands-On Workshop: Scenario-Based Roleplays
- Guided roleplays reflecting typical site challenges
- Receiving peer and trainer feedback using coaching frameworks
- Refining leadership approaches and drafting individual action plans
Implementation Strategy and Performance Measurement
- Developing a 30-60-90 day leadership action plan
- Selecting simple metrics to track productivity and safety
- Preparing handoff protocols for HR or senior management for follow-up
Conclusion and Future Steps
Requirements
- A solid understanding of electrical installation workflows and site operations
- Experience in supervising or collaborating within technical teams
- Familiarity with workplace health and safety standards
Target Audience
- Team leaders and foremen in electrical installation
- Site supervisors and project managers
- HR or training coordinators responsible for overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
