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Course Outline

Introduction

Understanding the Employee Journey in Tech

  • Examine unique challenges within the tech employee lifecycle, including:
    • Rapid industry changes
    • Remote and hybrid work models
    • Intense competition for talent
  • Analyze case studies of both successful and challenging employee experiences in technology firms.

Fostering a Culture of Engagement and Belonging

  • Techniques to promote inclusivity and psychological safety.
  • Establish a culture that supports growth mindsets and continuous learning.
  • Address diversity and rapid-change challenges specific to tech teams.

Mapping the Employee Journey: From Recruitment to Retention

  • Learn how to create and analyze employee journey maps.
  • Identify and enhance critical touchpoints from recruitment and onboarding through career development and retention.
  • Develop employee experience strategies to boost satisfaction and reduce turnover.

Leveraging Data and Technology for Continuous Improvement

  • Utilize people analytics to gain insights into employee satisfaction and trends.
  • Integrate feedback tools for real-time monitoring and adjustment of employee journey strategies.
  • Apply automation and HR technology to improve processes and increase engagement.

Summary and Next Steps

Requirements

  • Fundamental understanding of HR practices and employee lifecycle management

Target Audience

  • HR professionals
  • Talent acquisition managers
  • Operations leaders
 14 Hours

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Provisional Upcoming Courses (Require 5+ participants)

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