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Duration 16 hours
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and historical development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categorizing waste (muda) within service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer)
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Project Thinking (structure and practical use)
- Comparative analysis: Lean vs. Agile vs. Six Sigma
3. Lean Kanban Systems (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board management strategies
- Pull mechanisms and Work In Progress (WIP) limits
- Flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean in Process Optimization (4 hours)
- VSM (Value Stream Mapping)
- Identifying waste specifically in banking processes
- KAIKAKU (Radical Change)
5. Additional Lean Tools (2 hours)
- GEMBA (The Real Place)
- KAIZEN (Continuous Improvement)
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- POKA-YOKE (Mistake Proofing)
Summary and Recommended Next Steps
Requirements
- A foundational grasp of core project management concepts
- Practical experience with process workflows in business or banking environments
- Basic familiarity with Agile or Lean frameworks
Target Audience
- Process managers and analysts
- Project managers operating within banking and financial services
- Professionals responsible for requirements definition and process enhancement
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
I really enjoyed the mix of practical with theory. The trainer was also exteremly knowledgable and answered all our questions perfectly