Management Training in Ho Chi Minh City

This program provides an overview of emerging recruitment methodologies and potential assessment techniques that are currently redefining contemporary human resources practices. By integrating theoretical frameworks with practical case studies, it assists organizations in refining their hiring approaches, promoting workforce diversity, and pinpointing high-potential individuals.

Delivered as a live, instructor-led session (available online or on-site), this training targets intermediate-level HR professionals and managers seeking to modernize their recruitment workflows and accurately assess candidate potential through cutting-edge tools and methods.

Upon completion of this training, participants will be equipped to:

• Gain insight into current trends in recruitment and talent assessment.
• Develop job profiles grounded in competency frameworks and balanced skill sets.
• Utilize advanced recruitment channels and sourcing strategies.
• Employ contemporary tools and methods for candidate evaluation.
• Execute effective and inclusive interview protocols.
• Recognize and mitigate recruitment biases.
• Adopt industry best practices from top-tier organizations.

Course Format

• Engaging lectures and group discussions.
• Case study analysis and role-playing exercises.
• Practical application of recruitment tools and techniques.

Customization Options

• For inquiries regarding customized training for this course, please contact us to arrange a session.

Strategic Human Capital Planning is a systematic method for integrating people management with corporate strategy through the use of metrics, talent mapping, and competency-focused development.

This instructor-led live training (available online or in-person) targets HR professionals and organizational leaders who want to create strategies that optimize human capital management and ensure alignment with company objectives.

Upon completing this training, participants will be able to:

• Grasp the fundamental principles of strategic human capital planning.
• Create and evaluate talent management indicators and KPIs.
• Utilize talent mapping techniques to foster workforce development.
• Formulate succession planning and competency-based management strategies.

Course Format

• Interactive lectures and discussions.
• Case studies and hands-on exercises.
• Application of frameworks to real-world HR challenges.

Customization Options

• To request customized training for this course, please contact us to arrange.

This instructor-led live training in Ho Chi Minh City (online or onsite) targets beginner-level participants seeking foundational knowledge and practical skills to manage key human resources (HR) functions, including addressing staff concerns, managing performance, and navigating disciplinary processes.

By the end of this training, participants will be able to:

• Understand the core functions and responsibilities of HR management.
• Handle employee complaints with professionalism and empathy.
• Implement effective performance management strategies.
• Conduct fair and legally compliant disciplinary actions.
• Address common HR issues with confidence and consistency.

This instructor-led live training in Ho Chi Minh City (online or onsite) targets beginner to intermediate learners seeking to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

Upon completion of this training, participants will be equipped to:

• Comprehend the ICF Core Competencies and apply them effectively in coaching sessions.
• Utilize techniques for active listening, strategic questioning, and goal setting.
• Guide impactful and transformative coaching dialogues.
• Maintain strict adherence to the ICF Code of Ethics in all professional coaching interactions.
• Cultivate a unique coaching style that aligns with ICF principles.

Strategic planning and risk evaluation constitutes a systematic methodology for detecting, analyzing, and addressing potential threats within projects and business operations.

This guided, live training session (available online or in-person) is designed for professionals at beginner to intermediate levels who seek to enhance their ability to plan effectively and manage risks in project or operational settings.

Upon completion of this course, participants will be equipped to:

• Grasp the fundamental principles and procedures of effective planning.
• Detect and evaluate potential risks across various contexts.
• Formulate and execute strategies to mitigate these risks.
• Incorporate risk assessment throughout the entire project lifecycle.

Course Format

• Engaging lectures paired with group discussions.
• Collaborative exercises and scenario-based training.
• Practical application through real-world case studies.

Customization Options

• To arrange a tailored training session for this topic, please reach out to us.

This instructor-led live training in Ho Chi Minh City (online or onsite) is designed for beginner-level HR professionals and managers seeking foundational knowledge in leveraging AI to optimize HR processes, enhance employee experiences, and make data-driven strategic decisions.

By the end of this training, participants will be able to:

• Comprehend the potential and practical applications of AI in HR management.
• Discover methods for optimizing HR processes using AI tools.
• Improve employee experience through strategies driven by AI.
• Apply AI insights to formulate strategic HR decisions.

This instructor-led live training in Ho Chi Minh City (online or onsite) targets intermediate-level finance and accounting professionals who wish to effectively manage, value, and audit fixed assets in compliance with accounting standards and regulations.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of the lifecycle and classification of fixed assets.
• Apply both local and international accounting standards for asset valuation and depreciation.
• Manage fixed assets through appropriate controls, tools, and procedures.
• Ensure compliance with legal and tax frameworks relevant to asset management and reporting.

This instructor-led live session in Ho Chi Minh City (online or onsite) is designed for intermediate to advanced finance and asset management professionals aiming to optimize asset tracking, control, and compliance with International Financial Reporting Standards (IFRS).

By the end of this training, participants will be able to:

• Classify and configure fixed assets according to IFRS regulations.
• Manage asset creation, acquisition, and capitalization.
• Implement control measures for asset tracking and monitoring.
• Apply appropriate depreciation and amortization methods.
• Process asset movements, transfers, and disposals effectively.
• Ensure compliance with financial reporting and audit standards.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is designed for beginner-level HR professionals who aim to understand and implement optimized HR processes that fit fast-paced, agile environments, utilizing automation and data-driven strategies for improved decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes aligned with the rapid, agile tech ecosystem.
• Streamline core HR processes and leverage automation tools.
• Ensure HR strategies align with business goals to facilitate scalability and continuous improvement.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led live training in Ho Chi Minh City (online or onsite) is designed for intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This instructor-led live training in Ho Chi Minh City (available online or in-person) is designed for beginner-level HR professionals who want to learn how to design and enhance employee experiences that address the unique challenges of tech environments, spanning from recruitment to retention.

Upon completion of this training, participants will be able to:

• Create meaningful employee journeys from recruitment to retention, tailored to the distinct demands of tech sectors.
• Acquire strategies for promoting engagement, inclusivity, and ongoing professional growth within the technology workforce.

The course 'Managing Challenging Clients and Resolving Conflicts to Boost Customer Satisfaction' is a thorough program designed to enhance communication, empathy, and conflict management capabilities for professionals in customer-facing roles.

This instructor-led training, available both online and onsite, targets intermediate-level professionals seeking to effectively manage difficult clients, constructively resolve conflicts, and improve customer satisfaction through structured follow-up and evaluation methods.

Upon completion of this training, participants will be equipped to:

• Pinpoint the underlying causes of client dissatisfaction and conflict scenarios.
• Utilize emotional intelligence principles and communication strategies to alleviate tension.
• Address customer complaints efficiently while maintaining positive business relationships.
• Perform service evaluations and administer customer satisfaction surveys to gauge improvements.

Course Format

• Engaging lectures and discussions.
• Role-playing, simulations, and real-world case studies.
• Practical exercises focused on communication and conflict resolution techniques.

Customization Options

• For customized training arrangements, please contact us directly.

Kaizen represents a methodology focused on ongoing, incremental enhancements that boost productivity, quality standards, and workplace culture.

This instructor-led training session, available online or in-person, targets intermediate professionals eager to integrate Kaizen principles, tools, and practices into their teams and daily workflows.

Upon completing this course, participants will be equipped to:

• Describe the fundamental principles and mindset behind Kaizen.
• Distinguish between continuous improvement strategies and reactive problem-solving techniques.
• Utilize essential Kaizen tools, including the 5 Whys, Ishikawa diagrams, and the PDCA cycle.
• Foster engagement, effective communication, and recognition to cultivate a robust improvement culture.

Course Format

• Interactive discussions led by facilitators alongside guided explanations.
• Collaborative team exercises and practical application of tools.
• Concise, practical demonstrations grounded in real-world scenarios.

Customization Options for the Course

• This training can be tailored to address specific operational challenges or team goals upon request.

The course "Leadership for Directors and Board Members" is crafted to enhance the leadership and governance competencies of directors and board members.

This live training, available in both online and onsite formats with an instructor present, targets directors, executives, and board members seeking to cultivate effective leadership, governance, and decision-making skills at the board level.

Upon completing this training, participants will be able to:

• Comprehend the legal, ethical, and strategic duties associated with being a director or board member.
• Implement good governance principles to boost organizational performance.
• Promote effective communication and collaboration within the boardroom.
• Address crises and manage risks at the executive level.

Course Format

• Interactive lectures paired with facilitated discussions.
• Analysis of case studies and role-playing exercises.
• Group activities and scenario-based analyses.

Customization Options

• To arrange customized training for this course, please reach out to us.

Leadership involves guiding individuals and teams toward organizational objectives while cultivating trust, collaboration, and resilience. Successful leaders effectively balance decision-making capabilities, people management skills, and communication with their own personal well-being.

This live, instructor-led training (available online or onsite) targets beginner to intermediate-level leaders, managers, and professionals seeking to enhance their leadership competencies and apply them within organizational settings.

Upon completion of this course, participants will be able to:

• Establish leadership practices grounded in trust and autonomy.
• Grasp the fundamentals of people management and labor frameworks.
• Implement strategic decision-making in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging conversations.
• Apply self-management techniques to support leader well-being.

Course Format

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Customization Options

• For customized training on this course, please contact us to arrange details.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at intermediate-level internal auditors who wish to enhance their audit effectiveness by applying structured RCA techniques.

By the end of this training, participants will be able to:

• Understand RCA methodologies and their role in internal auditing.
• Identify and analyze the root causes of audit findings.
• Apply RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Develop corrective and preventive action plans based on RCA findings.
• Integrate RCA into the internal audit process to improve risk management.

The Business Impact Analysis (BIA) employs a structured methodology to identify and evaluate the importance of an organization's processes during disruptive events.

This consulting service is designed for operational and administrative leaders seeking to map, analyze, and document business processes to enhance continuity and organizational resilience.

Upon completion of this engagement, the organization will be equipped to:

• Identify critical processes within Finance, Supply Chain, and Quality domains.
• Evaluate the operational, financial, legal, and reputational consequences of disruptions.
• Establish recovery priorities, including Recovery Time Objective (RTO) and Recovery Point Objective (RPO), for key processes.
• Create a process criticality matrix and formulate recommendations for continuity planning.

Engagement Format

• Initial kick-off and scoping sessions.
• Workshops conducted with process owners.
• Analysis of real-world case studies and data collection.
• Collaborative group sessions to develop causal and impact diagrams.
• Drafting and presentation of the BIA report.

Evaluation Criteria

• Active involvement in workshops and data collection activities (20%).
• Contributions to impact analysis and scenario discussions (40%).
• Validation and feedback provided on the draft BIA report (40%).

Customization Options for Engagement

• To request adjustments to the scope of this engagement, please contact us to arrange.

Kaizen represents a structured methodology for continuous improvement, emphasizing small, incremental changes that eliminate waste, enhance quality, and boost efficiency.

This instructor-led training, available either online or onsite, targets beginner to intermediate professionals seeking to apply Kaizen principles across various departments. The goal is to strengthen process discipline, improve communication, eliminate waste, and increase staff engagement.

Upon completion of this course, participants will be equipped to:

• Grasp the core principles of Kaizen and understand its connection to Lean methodologies.
• Utilize tools such as 5S, root cause analysis, and visual management to minimize inefficiencies.
• Cultivate a culture centered on structured problem-solving and collaborative team improvements.
• Execute Kaizen initiatives effectively across key operational and support functions.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical applications.
• Hands-on implementation within a live-lab or workshop setting.

Customization Options

• For customized training arrangements, please contact us directly.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is designed for organizational leaders who wish to learn how to drive change within their organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training session in Ho Chi Minh City (online or onsite) is tailored for intermediate-level professionals who aim to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

By the end of this training, participants will be able to:

• Understand essential concepts of RCA and continuous improvement cycles.
• Apply different RCA tools to identify the root cause of problems.
• Develop and implement effective problem-solving strategies.
• Integrate RCA into organizational improvement and prevention efforts.

This instructor-led live training Ho Chi Minh City (online or onsite) is designed for beginner-level SAP consultants who aim to gain practical expertise and a comprehensive grasp of the Employee Central module.

By the conclusion of this training, participants will be able to:

• Develop in-depth knowledge of the SuccessFactors Employee Central module.
• Understand and configure essential module components, including provisioning, security, and data management.
• Perform basic and complex support and maintenance configurations.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at beginner-level quality control professionals who wish to learn the fundamentals of Statistical Process Control (SPC) and apply it in real-world scenarios.

By the end of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

Introduction

We all interact with customers, and delivering exceptional service is vital to fostering loyalty and securing future business opportunities.

This Customer Care Service course explores various customer types and strategies for serving them effectively while promoting professional growth. Participants will acquire essential skills such as in-person interaction techniques, phone communication strategies, handling challenging situations with difficult customers, and methods for encouraging repeat business.

Objective

Serving customers is a universal function, and providing positive service experiences is critical to generating opportunities for repeat business.

This Customer Care Services course is designed to enhance our capabilities. It provides participants with the fundamental skills and knowledge necessary for frontline staff to manage customer interactions via phone, email, and face-to-face meetings. The curriculum covers phone techniques for handling difficult customers and strategies for successfully driving return business.

Training Benefits

• Identify and meet customer expectations
• Communicate effectively with customers
• Manage customer perceptions
• Deal with different types of customers
• Respond effectively to in-person and telephone customer contacts
• Write effective emails and letters
• Manage stress
• Course Discussions and Exercise
• Stimulating exercises are provided throughout the session, allowing participants to sharpen their problem solving techniques and to improve their Customer Care Service skills and mindset. This course is designed to accommodate a broad range of customer service and fulfillment environments

This instructor-led live training in Ho Chi Minh City (online or onsite) is designed for professionals at beginner, intermediate, and advanced levels who wish to effectively find, attract, and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Access Global Talent & Recruitment Channels

This instructor-led live training in Ho Chi Minh City (online or onsite) is tailored for beginner, intermediate, and advanced professionals who aim to identify, attract, and engage with premier international talent.

By the end of this training, participants will be able to:

• Differentiate between Proactive Sourcing and Reactive Recruitment.
• Navigate LinkedIn Standard versus LinkedIn Recruiter effectively.
• Apply advanced Boolean Search techniques.
• Effectively present opportunities to candidates and collaborate with Hiring Managers.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to discover, learn, and transform into today’s top leaders; or for companies wishing to train their managers to become today’s top leaders. <\/p>

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• Explore the Modern Leadership Prototype <\/li>
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This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This highly interactive course combines individual and group discussions with practical skills training, empowering participants to exchange ideas and elevate their proficiency levels.

Audience

Anyone seeking to improve their assertiveness skills.

Aim

The goal of this course is to boost self-assurance and enhance the participant’s capacity to communicate with confidence and clarity towards colleagues and customers.

Objectives

Upon completing the programme, participants will:

• Identify and overcome obstacles that hinder assertive behavior.
• Recognize behavioral patterns in themselves and others, and learn effective strategies to manage them.
• Engage in effective communication with diverse individuals to achieve mutually beneficial outcomes whenever possible.
• Navigate and manage challenging situations adeptly.

This instructor-led, live training (online or onsite) is designed for team leaders and middle managers who seek to adopt AI safely and effectively by addressing the human elements that drive success: trust, accountability, decision-making habits, and psychological safety.

Upon completion of this training, participants will be able to:

• Define clear boundaries for AI usage (stop rules).
• Verify AI outputs using practical standards (identifying red flags and secondary sources).
• Establish accountability measures and escalation triggers.
• Develop team agreements and a 30-day adoption plan.

Finance / Management

Learning Outcomes:

• Recognize the importance of managing personal behavior to effectively influence others.
• Evaluate the strengths and limitations of various communication channels.
• Effectively manage relationships with both internal and external customers and stakeholders.

Course Format

This course utilizes a highly interactive approach combining:

• Facilitated group discussions
• Slide-based presentations
• Practical exercises and activities
• Analytical case studies

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at HR personnel, store managers, and operations supervisors who wish to use competency-based interviewing techniques to identify ideal candidates, design effective screening processes, and balance rigor with inclusivity to attract a broader talent pool.

This instructor-led live training, originally based in Ottawa but adaptable to other locations, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led live training, delivered Ho Chi Minh City (online or on-site), is tailored for current CTOs and emerging leaders such as technical directors or managers who seek to gain the technical and managerial perspective necessary to become effective CTOs.

By the end of this training, participants will be able to:

• Hire and lead a dynamic, innovative technical team.
• Effectively adopt and manage the technology required to develop outstanding products.
• Apply practical techniques and strategies for managing products and projects.
• Scale business operations and guide the company in the right direction.

In this instructor-led training, you will learn how to delegate strategically, establish clear expectations, and build trust within your team. Designed specifically for mid-level managers, this course addresses barriers to delegation, practical handoff techniques, accountability structures, and essential trust-building practices.

Audience

• Their colleagues
• Their managers
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and
• Case Studies

By the end of the course, delegates will be able to:

• Understand conflict and its effect on ourselves and others
• Define assertive and non-assertive behaviours
• Appreciate the need for self-management before managing others
• Develop capability in engaging conflict assertively
• Build confidence through demonstrations and practical simulations

Overview

Globally, regulators are increasingly tying the volume of risk banks assume to the capital they must hold, while financial institutions are progressively adopting risk-centric management practices. As banks, their products, regulatory frameworks, and global markets grow in complexity, effective risk management faces escalating challenges. A critical takeaway from the banking crisis over the past five years is that risks are deeply interconnected; thus, efficient management requires a clear understanding of these interactions.

Key features include:

• An explanation of current risk-based regulations
• A detailed review of the major risks confronting banks
• Industry best practices for implementing an enterprise-wide approach to risk management integration
• The use of governance techniques to foster a group-wide culture where every employee actively contributes to managing risks in alignment with the bank’s strategic goals
• An exploration of potential challenges future risk managers may encounter.

This course extensively utilizes case studies designed to explore, examine, and reinforce the concepts covered over the five-day program. Historical events at various banks will be referenced throughout to illustrate failures in risk management and to identify actions that could have prevented losses.

Objectives

The primary objective of this course is to assist bank management in delivering a robust integrated strategy for navigating the complex and evolving risks and regulations within today’s international banking landscape. Specifically, the course aims to provide senior-level management with an understanding of:

• Major risks within the financial industry and significant international risk regulations
• Strategies for managing a bank’s assets and liabilities while maximizing returns
• The interplay between different risk types and how banks employ an integrated management approach
• Corporate governance principles and best practices for managing diverse stakeholder interests
• Methods for cultivating a risk governance culture to minimize unnecessary risk-taking.

Who should attend this seminar

This course is designed for those new to integrated risk management, senior leaders responsible for strategic risk management, or individuals seeking to deepen their knowledge of enterprise risk management. It is particularly beneficial for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers overseeing strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants serving the banking and risk management sectors
• Managers specializing in corporate and risk governance.

ISO 26262 outlines the essential requirements for ensuring functional safety within the automotive industry.

This instructor-led live training, available both online and onsite, is designed for automotive professionals who aim to implement the ISO 26262 standard in their organizations.

Upon completing this training, participants will be able to:

• Grasp the principles of functional safety as they apply to automotive hardware and software development.
• Understand the legal obligations and compliance mandates associated with ISO 26262.
• Apply the safety processes defined by ISO 26262 in practice.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and hands-on practice.
• Practical implementation within a live laboratory environment.

Customization Options

• For customized training arrangements, please contact us to discuss your specific needs.

Kaizen originates from the Japanese language, meaning 'continuous improvement'. It is applicable not only in workplace settings but also in streamlining operational processes.

Artificial Intelligence is reshaping how organizations make decisions, operate, and structure themselves. Yet, adopting AI introduces new leadership challenges: knowing when to leverage AI, integrating it effectively into workflows, maintaining team trust, and ensuring accountability and governance.

The course "Leading in the Age of Artificial Intelligence" was developed to help leaders integrate AI consciously, strategically, and with a human-centered approach. It blends practical AI tools with established models of leadership, motivation, and team management.
This is not a technology-focused course. Instead, it is a leadership course tailored for the AI era, emphasizing decision-making, people management, governance, and results—ensuring that AI enhances performance rather than becoming a source of fear, loss of control, or internal resistance.

By the end of this training, participants will be able to:

• Understand the impact of Artificial Intelligence on leadership decisions and team management.
• Leverage AI tools to support decision-making, planning, and communication.
• Apply classic leadership frameworks within AI-enabled work environments.
• Manage Human + AI teams with varying levels of maturity, autonomy, and digital literacy.
• Define objectives, indicators, and responsibilities in AI-driven contexts (OKR, KPI).
• Address ethics, risk, and governance concerning organizational use of Artificial Intelligence.
• Develop an action plan for the sustained, responsible, and effective adoption of AI within the organization.

Contemporary organizations are increasingly acknowledging that neurodiversity is not an anomaly but a natural aspect of the population—with up to one in seven individuals exhibiting cognitive patterns classified as neurodiverse. Consequently, most teams today comprise individuals with distinct approaches to thinking, learning, communicating, and acting. For leaders, this represents more than just a challenge; it is a substantial opportunity for professional growth.

Target Audience

Managers and Team Leaders who need to have a comprehensive understanding of the issues surrounding the management and development of their staff (including direct and indirect reports)

Course Format

The course will combine:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led live training in Ho Chi Minh City (online or onsite) is designed for managers and executives who want to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

The primary objective of this program is to shift the audit process from a reactive approach focused on identifying issues to a proactive strategy aimed at prevention. By mastering Root Cause Analysis, the Internal Audit team can specifically target the elimination of recurring findings. This ensures that once a weakness is identified, the recommendations provide a lasting solution, thereby safeguarding the company's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes within financial processes result in cumulative losses that accumulate over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls instead of focusing on new strategic risks.
• Diminished Authority: Repeatedly reporting the same issues weakens the Audit Division's influence with senior management and auditees.

Overview

This 5-day program is designed to help participants enhance their strategic thinking, planning, and management capabilities, including the tactical and operational requirements for successful implementation in high-stakes environments. The course addresses critical issues such as conflict management, change management, leadership qualities, and team motivation. Through interactive case studies and industry-specific examples, participants are encouraged to share their experiences and challenges to develop practical, work-focused solutions that they can immediately apply in their roles.

The primary goal of the program is to equip executives with the skills to scan the business landscape, identify profitable opportunities, and develop strategies to gain a competitive advantage in an increasingly competitive market. Additionally, the program provides insights into leadership best practices and behaviors that strengthen executives' capacity to handle the complexities and uncertainties of managing high-performance organizations.

Learning Objectives

Upon completion of this course, participants will be able to:

• Identify the main problems faced by an organization;
• Explain various approaches to organizational development planning;
• Analyze the current business environment and factors influencing the organization;
• Evaluate resources both within and outside the organization;
• Explain different approaches to strategy management and its role in the business plan;
• Evaluate alternative development strategies to recommend those most suited to the firm's needs;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing new strategies, including managing team conflict;
• Define approaches to managing identified risks;
• Analyze potential positive and negative impacts on the firm resulting from the implementation of a new strategy;
• Design policies, systems, and processes to successfully implement emerging strategic plans;
• Cover the key steps in change management.

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course includes facilitated workshops, supplemented by case studies derived from published real-life examples and/or practical experience. Attendees will have opportunities to work in small groups to synthesize ideas and strategies and apply the material within the context of their own organizations or departments. Open forum discussions will also be a key element of the learning process.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level addresses the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns.

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.

This training program is designed for investors, business owners, directors, managers, executives, and analysts who seek to enhance their strategic planning capabilities. It focuses on practical application rather than academic theory, empowering participants to turn their aspirations into reality from day one.

The course emphasizes strategic planning for businesses that prioritize flexibility and continuous learning. Central to the curriculum are corporate and investment strategies, illustrated through current real-world examples. Each participant will have the opportunity to develop a strategic plan and gain insights into its practical implementation.

Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programmes are designed to inspire and capacitate managers. They are hosted by expert facilitators and coaches, conveniently delivered online within the normal flow of work...

By the end of this training, participants will have developed the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and get the best from their people.

LEADERSHIP
Management is about tasks and processes. Leadership is about people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Good leaders build great teams.

This instructor-led, live training in Ho Chi Minh City (online or onsite) is aimed at managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organizations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.